Payroll Officer

This position will play a key role in providing day-to-day payroll support, responding to employee enquiries and assisting with payroll processing and compliance activities.

Key Responsibilities

• Monitor and manage the payroll inbox, responding to employee and manager enquiries in a timely and professional manner

• Handle basic payroll queries, including:

  • Resetting user login details

  • Responding to common payroll and system “how-to” questions

  • Triaging and reviewing basic payroll errors and escalating where required

• Follow up with employees and managers regarding missing, incomplete or incorrect timesheets

• Escalate unresolved or complex timesheet issues to the Payroll Manager or Senior Payroll Officer

• Assist with onboarding new employees into the payroll system, ensuring accurate data capture from employment agreements

• Support onboarding and data entry in the HRIS

• Assist with checking and validating reports from the external payroll provider

• Support payroll compliance requirements and assist with audits, reporting and data checks

• Maintain accurate payroll records and documentation

• Provide general administrative support to the Payroll team as required

About You:

• Previous experience in a payroll or payroll support role

• Strong attention to detail and a methodical approach

• Confident communicating with employees and managers

• Comfortable working with payroll systems and HRIS platforms

• A team-oriented approach with a willingness to learn and support others

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Natalie Kiely on 08 9266 0933 for a confidential discussion.