Consultant Isaac Honor
Date posted 26 October 2018 2018-10-262018-11-24 banking 1 Farrer place Sydney 2000 Robert Walters Australia
The Collections Officer is responsible for managing and undertaking Australian Military Bank collections process for debts that have been allocated to him/ her. He/she will utilise best practice processes and techniques, as well as information at hand, to positively influence debtors to maximise payment of debt over the shortest period of time.
The Collections Officer is the front face of the business therefore it is important to communicate courteously with debtors by telephone, letter or email. It is important to build a positive relationship as well as investigate, respond to, and progress issues and queries to a successful conclusion at the earliest time. The Collections Officer needs to display a positive attitude and a team ethos and work effectively under pressure and handle conflict situations whilst remaining professional at all times. The Collections Officer also needs to be enquiring and recognise the importance of best collections practice and procedures, as well as have a strong focus on achieving collections of debt in a proficient and effective manner.
To apply please click apply or call Isaac Honor on +61 2 82893109 for a confidential discussion.