Consultant Arushi Bhatia
Date posted 24 January 2019 2019-01-242019-02-23 banking Concord West New South Wales AU AUD 60000 65000 65000 YEAR Robert Walters https://www.robertwalters.com.au
The Collections Officer is responsible for managing and undertaking Australian Military Bank collections process for debts that have been allocated to him/ her. He/she will utilise best practice processes and techniques, as well as information at hand, to positively influence debtors to maximise payment of debt over the shortest period of time.
The Collections Officer is the front face of the business therefore it is important to communicate courteously with debtors by telephone, letter or email. It is important to build a positive relationship as well as investigate, respond to, and progress issues and queries to a successful conclusion at the earliest time. The Collections Officer needs to display a positive attitude and a team ethos and work effectively under pressure and handle conflict situations whilst remaining professional at all times. The Collections Officer also needs to be enquiring and recognise the importance of best collections practice and procedures, as well as have a strong focus on achieving collections of debt in a proficient and effective manner.
To apply please click apply or call Arushi Bhatia on +61 2 8289 3190 for a confidential discussion.