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Truly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.

Get in touch

Senior Operational Risk Manager

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The position involves assisting in meeting CPS230 requirements within the Customer & Corporate Services division, promoting consistent implementation and integrating key objectives.

The role requires fostering a robust risk culture that reflects our values and principles, while balancing business and customer requirements.

This position entails collaborating with key stakeholders as a subject matter expert to manage, advise, and ensure compliance with all risk and control requirements, as well as implementing solutions to address risk and control challenges.


  • Ensure timely delivery of CPS230 packages across all divisions.
  • Meet the definition of done promptly according to the program schedule.
  • Attend project delivery meetings to define divisional requirements.
  • Act as the central coordinator for the Central project team to meet divisional expectations
  • Provide strategic and technical risk advice across various stages:

Business case development
Solution design

  • Offer risk advice for operating procedures, templates, and checklists developed in the operating model design.
  • Coordinate change and communication requirements for stakeholders and SMEs to ensure delivery.
  • Lead risk activities including:
  • Risk assessment for the new operating model design
  • Optimized control design
  • Management of testing outcome impacts and implementation issues
  • Develop strong stakeholder relationships to:
  • Manage delivery risks
  • Oversee key risk milestones
  • Ensure compliance with transformation standards
  • Escalate significant concerns to the program for visibility
  • Escalate and present risk information at Program governance forums.
  • Support the identification and escalation of risk in change thematic insights across the portfolio.
  • Continuously improve risk in change practices and quality outcomes.
  • Coach and support the Program and broader business to enhance risk awareness and capability relevant to CPS230.


  • 5-10 years in developing, embedding, and implementing controls and risk management activities.
  • Experience in risk related to CPS230 Operational Risk Management and procurement.
  • Ideally, over 5 years' experience in banking or financial services.
  • Education: Tertiary qualifications required.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Maggie Bartley on +61 2 8289 3147 for a confidential discussion.

Contract Type: TEMPORARY

Specialism: Banking & Financial Services

Focus: Finance & Accounting

Industry: Banking

Salary: AUD800 - AUD1,000 per day

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Sydney

Job Reference: 1964600/001

Date posted: 30 May 2024

Consultant: Maggie Bartley

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