en

Contact Us

Truly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.

Get in touch
Jobs

Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive recruitment partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more
Services

Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more

Capability Statement

We offer a range of services that we have perfected over time, yet we embrace all challenges without exception. Share your talent challenges with us and together we will find the solution.

Learn more
About Robert Walters Australia

G'day! For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Australia

Learn more
Contact Us

Truly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.

Get in touch

Claims Consultant

Save job

Our client is seeking a dedicated and empathetic Professional Risks Intermediated Claims Consultant to join their dynamic team. This role offers an exciting opportunity to manage professional risk indemnity claims, providing a full legal defence and/or resolution of all claims.

Professional Risks Intermediated Claims Consultant
Salary: Competitive and based on experience

Location: Sydney



Keywords: Claims Consultant, Professional Risks, Intermediated Claims, Customer Service, Negotiation



Our client is seeking a dedicated and empathetic Professional Risks Intermediated Claims Consultant to join their dynamic team. This role offers an exciting opportunity to manage professional risk indemnity claims, providing a full legal defence and/or resolution of all claims. The successful candidate will be responsible for ensuring an optimum and efficient service to customers, maximising opportunities to ensure claims are processed to meet customer and financial objectives within expected delivery timeframes.

Manage professional risk indemnity claims with empathy and understanding
Provide exceptional customer service through efficient and customer-centric service
Work in a supportive and collaborative environment that values teamwork


What you'll do:

As a Professional Risks Intermediated Claims Consultant, you will play a pivotal role in managing professional risk indemnity claims. Your day-to-day responsibilities will include providing clear instructions on litigated claims, administering claims processes, setting reserves for each claim, delivering exceptional customer service, and supporting the overall objectives of the organisation. You will work collaboratively with various teams to ensure that all tasks are completed efficiently and effectively.

Provide clear instructions and guidelines on litigated claims to legal practitioners
Administer claims including cheque processing, auditing and reviews in accordance with the requirements set out in the claims manual
Set reserves for each claim and notification which reflects the most probable financial outcome of the claim, inclusive of claims handling expenses
Deliver exceptional customer service to customers through efficient and customer centric service
Support the achievement of being a leader in the intermediated insurance industry by demonstrating behaviours which enable effective teamwork and proactive, efficient Claims management
Ensure that claims are managed within financial authorities and in the best interest of the policyholder


What you bring:

The ideal candidate for this Professional Risks Intermediated Claims Consultant role brings a wealth of experience in managing professional risk indemnity claims. She has strong negotiation skills, excellent customer service abilities, and is comfortable working within a team environment. Her experience extends to administering claims processes including cheque processing, auditing, and reviews. She understands financial authorities relevant to claim management.

Proven experience in managing professional risk indemnity claims
Strong negotiation skills with the ability to achieve cost-effective outcomes
Excellent customer service skills with a focus on customer-centric service
Ability to work collaboratively within a team environment
Experience in administering claims processes including cheque processing, auditing and reviews
Understanding of financial authorities relevant to claim management


What sets this company apart:

Our client is renowned for its commitment to providing exceptional customer service. They value collaboration, empathy, and understanding in their approach to work. They offer a supportive and inclusive work environment where every team member is valued for their unique contributions. This is an exciting opportunity to join a company that truly values its employees and offers opportunities for growth and development.



What's next:

If you're ready to take your career to the next level with this exciting role, we'd love to hear from you!

Apply today by clicking on the link. We can't wait to hear from you!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Stuart Sellar on 02 8289 3200 for a confidential discussion.

Contract Type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Insurance

Industry: Insurance

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Sydney

Job Reference: 1975090/001

Date posted: 24 May 2024

Consultant: Stuart Sellar

I'm Robert Walters Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.