Client Services Officer
Salary AUD55,000 - AUD70,000 per annum + Super
Location Sydney CBDCONTRACTOR
Consultant Katie McPherson
Date posted 27 November 20192019-11-27 2019-12-27 banking Sydney CBD New South Wales AU 2000 AUD 55000 70000 70000 YEAR Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
Great role for a customer-centric individual to build a great career in Financial Services at a Global Financial services company in Sydney’s CBD.
You will be part of a team driven to make a difference to our client's customers, by educating them with the options, facts and solutions to make informed decisions to prepare for their best financial future.
- Take ownership of all customer requests and issues, and follow these through to ensure optimal customer satisfaction
- Manage relationships with referral partners and stakeholders across Custody direct investments and Off market transaction operational queries
- Provide solutions, specifically on life insurance, superannuation, and investments to both our existing bank clients, and new direct clients to ensure customer retention and expand the existing customer base
- Proven experience in providing exceptional customer service, with a genuine desire to help our customers achieve their financial goals
- SWIFT payments experience (highly desirable)
- 2+ years experience within financial markets
- Strong communication skills, with the ability to mediate and manage conflict
- The ability to foster enduring customer relationships with referrals and business partners
- Strong sales/service experience. Financial Services experience will be highly regarded, though not essential
As part of this team, you will become part of the movement to become one of the world’s greatest companies.
Candidates must have full working rights - PR, Citizenship or TR 485
To apply please click apply or call Katie McPherson on +61 2 82893172 for a confidential discussion.