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Jobs

Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive recruitment partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more
Services

Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
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G'day! For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Australia

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Contact Us

Truly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.

Get in touch

Customer Claims Consultant

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As a customer service and claims consultant, you will be providing customers with a seamless experience from beginning to end over the phone. No two days will be the same, handing and resolving complex enquiries, whilst navigating different technological systems.

About the role:

  • Initial 3 month contract with view of extension
  • Full time working hours (38 per week)
  • Full industry standard training provided

Key skills required:

  • Exceptional customer service
  • Ability to analyse data and problem solve
  • Strong written and verbal communication
  • Excellent time management skills
  • Strong attention to detail


Key responsibilities:

  • Managing complex customer enquiries from start to finish
  • Collaborating and liaising to ensure a smooth customer experience
  • Managing inbound and outbound phone calls
  • Utilising different technological systems
  • Keeping up to date with company policies


You will receive:

  • Extensive on-site training
  • Opportunities for career growth and development
  • Working in a vibrant and inclusive working environment

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Francesca Holligan on 08 8216 3517 for a confidential discussion.

Contract Type: TEMPORARY

Specialism: Banking & Financial Services

Focus: Operations

Industry: Call Centre and Customer Service

Salary: Attractive hourly rates

Workplace Type: On-site

Experience Level: Entry Level

Location: South Australia

Job Reference: 1851350/001

Date posted: 3 February 2025

Consultant: Francesca Holligan

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