Member Service Consultant
Salary AUD60,000 - AUD70,000 per annum + Super
Location Melbourne CBDFULL_TIME
Consultant Gemma Alexandrou
Date posted 7 January 2019 2019-01-072019-02-03 call-centre-and-customer-service Melbourne CBD Victoria AU 3000 AUD 60000 70000 70000 YEAR Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
In this busy and varied Member Service Consultant role based in Melbournes CBD you will be the first point of contact for members for a variety of services, including inbound calls, emails and online chats.
- Reviewing and adhering to Contact Centre procedures
- Maintaining service grades at the Contact Centre
- Maintaining email communication to company standard
- Providing advice adhering to company and regulatory policies and procedures
- RG146 compliance is essential
- Previous experience in the finance or superannuation industry (1 year +)
- A focus on team work, communication, cooperation and lateral thinking
This is a fantastic opportunity to join an employer that really values staff and rewards hard work as standard. Innovative and supportive working environment, excellent training and competitive remuneration package.
To apply please click apply or call Gemma Alexandrou on +61 3 86282126 for a confidential discussion.