Customer Care Officer

As a Customer Care Team Member, you will be at the forefront of delivering exceptional customer service to key internal and external stakeholders. Your day-to-day responsibilities will include managing customer queries and providing exceptional customer service. Initial three month contract with a view of extension/permanency.

Key Duties and Responsibilities:

• Provide exceptional customer service to customers over the phone in a call centre environment
• Ensure all customer enquiries, complaints, and tasks are actioned in a timely and friendly manner
• Manage multiple sources of communication and various tasks simultaneously
• Having a strong eye for detail and accuracy with data entry and administration tasks

What we're looking for:

• Experience in a customer service role in a call centre environment
• Eagerness to learn and develop administrative skills
• Exceptional written and verbal communication skills
• Ability to operate in a fast paced environment
• Strong organisational skills and high attention to detail
• A cooperative team player who enjoys working with others
• A commitment to working in a supportive and values-driven team environment

Additional Benefits:

• Adelaide CBD Location
• Immediate Start Available
• Attractive Hourly Pay Rate
• Career Development Opportunities

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Shaan Kelly on 08 8216 3535 for a confidential discussion.