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Jobs

Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive recruitment partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more
Services

Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Australia

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Contact Us

Truly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.

Get in touch

Customer Service Officer

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As a Customer Service Officer, your ability to deliver exceptional service will be paramount in meeting the business vision. This role is integral to the organisation, focusing delivering exemplary client service. The successful candidate will be self-motivated, a team player, and results-driven with strong time management, administrative, interpersonal, and conflict resolution skills.

What you'll do:
As a Customer Service Officer, You will continually develop your customer service skills to exceed performance standards while maintaining procedural compliance with their internal systems.

  • Achieve sales targets as determined by the Valet Manager
  • Accept accountability for personal performance
  • Deliver all customer service standards in order to meet the business vision
  • Continually develop customer service skills to exceed performance standards

    What you bring:
    The ideal candidate for this Customer Service Officer role brings proven experience from a similar position. Your strong interpersonal skills will enable you to maintain excellent customer service, and with excellent time management and administrative skills, you'll be able to handle multiple projects simultaneously.
  • Proven experience in a face-to-face Customer Service position
  • Strong interpersonal skills with an ability to resolve conflicts effectively
  • Excellent time management and administrative skills
  • Ability to work on multiple projects simultaneously

    What sets this company apart:
    This company prides itself on its commitment to excellence in all areas of operation. They offer a supportive work environment where teamwork is encouraged and individual contributions are valued. Their focus on continuous improvement ensures that they remain at the forefront of their industry.

    What's next:
    Ready for an exciting new challenge? Apply now

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or contact Kandice Kerr on 61 3 8628 2130 or kandice.kerr@robertwalters.com.au for a confidential discussion.

Contract Type: FULL_TIME

Specialism: Call Centre & Customer Service

Focus: Customer Service

Industry: Transport and Rail

Salary: Negotiable

Workplace Type: On-site

Experience Level: Entry Level

Location: Tullamarine

Job Reference: 2033970/001

Date posted: 28 January 2025

Consultant: Kandice Kerr

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