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Jobs

Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive recruitment partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more
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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Australia

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Contact Us

Truly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.

Get in touch

Settlements Officer

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A rare opportunity to join a Big 4 Bank in the Settlements team. In this role you will be processing the settlement of loan applications. You will be assessing and ensuring documentation compliance at various stages of the settlement process while providing amazing phone based customer service to internal and external stakeholders.

Key Responsibilities:

  • Assessing, collating and processing loan application documents
  • Ensuring compliance within banking standards and processes
  • Liaising with brokers and solicitors to verify document information
  • Making inbound and outbound calls and providing amazing customer service
  • Preparation of settlement documentation and the completion of loan applications


Key Skills and Experience:

  • A positive can-do attitude and a willingness to learn
  • High attention to detail and accuracy
  • A sense of urgency with strong individual time management
  • Strong verbal and written communication skills
  • The ability to problem solve and think outside of the box when required
  • Demonstrated customer service experience
  • Experience within the financial industry is highly regarded


Key Requirements:

  • 38 hours per week working between Monday - Saturday, anywhere from 8.00am - 8.00pm on a rotating roster
  • Must be able to commit to a 9-month contract, with a view of extension / permanent conversion
  • Must be able to pass a National Police History Check professional Reference Checks
  • Must be able to work in the office, Adelaide CBD Fringe Location
  • Must be available for interview with a Robert Walters Consultant


You will receive:

  • An introduction to Settlements in the Banking industry
  • Four weeks of classroom training with ongoing guidance and support
  • A supportive and fun environment offering potential career growth
  • Competitive hourly remuneration paid weekly
  • On site free parking available

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Shaan Kelly on 08 8216 3535 for a confidential discussion.

Contract Type: Contract

Specialism: Call Centre & Customer Service

Focus: Customer Service

Industry: Banking

Salary: Attractive Hourly Pay Rate

Workplace Type: On-site

Experience Level: Entry Level

Location: Adelaide CBD

Job Reference: D7G6LQ-61E6CBED

Date posted: 6 January 2026

Consultant: Shaan Kelly