Settlements Officer
A rare opportunity to join a Big 4 Bank in the Settlements team. In this role you will be processing the settlement of loan applications. You will be assessing and ensuring documentation compliance at various stages of the settlement process while providing amazing phone based customer service to internal and external stakeholders.
Key Responsibilities:
- Assessing, collating and processing loan application documents
- Ensuring compliance within banking standards and processes
- Liaising with brokers and solicitors to verify document information
- Making inbound and outbound calls and providing amazing customer service
- Preparation of settlement documentation and the completion of loan applications
Key Skills and Experience:
- A positive can-do attitude and a willingness to learn
- High attention to detail and accuracy
- A sense of urgency with strong individual time management
- Strong verbal and written communication skills
- The ability to problem solve and think outside of the box when required
- Demonstrated customer service experience
- Experience within the financial industry is highly regarded
Key Requirements:
- 38 hours per week working between Monday - Saturday, anywhere from 8.00am - 8.00pm on a rotating roster
- Must be able to commit to a 9-month contract, with a view of extension / permanent conversion
- Must be able to pass a National Police History Check professional Reference Checks
- Must be able to work in the office, Adelaide CBD Fringe Location
- Must be available for interview with a Robert Walters Consultant
You will receive:
- An introduction to Settlements in the Banking industry
- Four weeks of classroom training with ongoing guidance and support
- A supportive and fun environment offering potential career growth
- Competitive hourly remuneration paid weekly
- On site free parking available
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Shaan Kelly on 08 8216 3535 for a confidential discussion.
About the job
Contract Type: Contract
Specialism: Call Centre & Customer Service
Focus: Customer Service
Industry: Banking
Salary: Attractive Hourly Pay Rate
Workplace Type: On-site
Experience Level: Entry Level
Location: Adelaide CBD
CONTRACTORJob Reference: D7G6LQ-61E6CBED
Date posted: 6 January 2026
Consultant: Shaan Kelly
adelaide call-centre-and-customer-service/customer-service 2026-01-06 2026-02-05 banking Adelaide CBD South Australia 25 Pierson Street, Lockleys, SA, 5032 AU 5032 Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true