Assistant Operations Manager

An exciting opportunity has arisen for a dedicated and experienced Assistant Operations Manager to join our clients dynamic team. This role offers a leadership opportunity and a chance to play a critical part in the daily operations of a valet and customer service team, Based in Tullamarine.

• Scheduled career progression plan to Manager.
• $90,000 - $110,000 + Superannuation
• Completely on-site, based in Tullamarine
• Free parking provided

As the Assistant Operations Manager, your role will be pivotal in supporting the Operations Manager in overseeing daily operations. You will be responsible for managing a dedicated valet driver team, ensuring that all tasks are carried out efficiently and according to established standards. Your excellent problem-solving skills will be crucial in addressing any operational issues that arise. You will also play a significant role in sales and service delivery, actively participating in selling and up-selling services and products. Your commitment to delivering exceptional customer service will be reflected in your ability to monitor service delivery against company standards.

This is a perfect opportunity for someone living near Melbourne airport and wanting to utilize their people leadership skills to lead a team to success. This role offers a scheduled progression plan to Operations/Valet manager from day one.

What you will do:

• Manage an experienced valet driver team in the daily operations of the Qantas valet parking.
• Monitor service delivery to ensure it meets company standards.
• Supervise the team, providing direction, support, and motivation.
• Provide 5 star customer service for all clients.
• Assist in the recruitment, training, and onboarding of new employees, ensuring they are fully prepared to meet the demands of their role.
• This role will may require you to work a handful of Saturdays a year, if staff are away.

What you will bring:

• Strong leadership skills with the ability to inspire and motivate a team.
• A minimum of 3-5 years of experience within a people management, face-to-face, service position.
• Experience in the airline or hospitality industry would be advantageous.
• A valid drivers licence - Ability to drive manual and automatic.
• Experience managing teams of 5 and above.

What sets this company apart:
Our client is renowned for its commitment to delivering exceptional customer service. They pride themselves on their high standards of excellence and their values of integrity, responsibility, and professionalism. This is a fantastic opportunity to join a company that values its employees and offers a fast-paced, dynamic work environment where you can truly make your mark.

What's next:
Ready for an exciting new challenge? Don't miss this opportunity to make a real impact! Apply today by clicking on the link. We look forward to receiving your application!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Kandice Kerr on 03 8628 2130 for a confidential discussion.