GM Australia (Small Business)

Key Responsibilities

1. Team & Operations Management

• Manage all Australia-based staff, including fulfilment, logistics, sales support, and Business Development Manager(s).
• Set and maintain local operating standards aligned with broader business objectives.
• Own full operational responsibility for the local business.

2. Sales & Account Management

• Own key account relationships and manage long-cycle sales processes from initial engagement through to contract.
• Manage distributor-mediated tender and bid processes, negotiating terms within approved pricing frameworks.
• Track and report pipeline value and conversion across all active accounts.

3. Distribution & Channel Management

• Manage product distribution across state-based channel partners.
• Coordinate freight, shipping documentation, and compliance for all outbound distribution activities.
• Maintain and grow reseller relationships, tailoring channel strategies to regional requirements.

4. Procurement & Inventory Management

• Order and manage inventory against demand forecasts and stock cover targets.
• Manage local vendor relationships for ancillary procurement requirements.
• Maintain sales order and invoicing processes through business finance and CRM systems.

5. Regulatory & Compliance

• Maintain local business licensing and compliance requirements, escalating legal matters as appropriate.
• Represent the business in technical or standards-related matters relevant to the local market, liaising with industry associations and regulatory bodies where required.

6. Market Development

• Run structured product trial programs with prospective and existing customers, including sample delivery, field trial coordination, and feedback capture.
• Represent the business at industry forums, trade fairs, and market events.
• Provide market and competitor intelligence to support product development and pricing strategy.

7. Marketing & Collateral

• Oversee reseller and trade-facing collateral, including brochures, sales tools, and point-of-sale materials, in collaboration with marketing stakeholders.

8. Cross-Functional Collaboration & Reporting

• Act as the central local coordinator, ensuring alignment between local execution and broader business strategy.
• Report on agreed KPIs including pipeline value, conversion rates, and sales performance by channel.