AO6 Policy Officer

An exciting opportunity has arisen for a Senior Policy Officer to join a highly respected government department based in Brisbane CBD, dedicated to supporting victims of violent crime and contributing to safer communities across Queensland. This fixed-term temporary role offers the chance to make a meaningful impact by shaping policy and operational guidelines that directly influence the recovery journey of individuals affected by crime. The organisation is renowned for its inclusive and supportive culture, valuing diversity, cultural capability, and the wellbeing of its staff. With flexible working arrangements, generous leave entitlements, and a strong commitment to professional development, you will be empowered to grow your career while making a real difference. If you are passionate about policy work that supports vulnerable people and thrive in environments where collaboration, empathy, and respect are at the forefront, this is the perfect role for you.

What you'll do:

• Conduct comprehensive research and analysis to gather evidence that informs robust policy solutions addressing complex issues affecting victims of crime.
• Develop clear operational policies and practice guidelines designed to ensure consistent service delivery across all areas of the organisation.
• Engage with internal stakeholders to provide thoughtful policy advice, considering potential impacts on operations and devising effective implementation strategies.
• Draft high-quality documents including operational policies, submissions, proposals, reports, fact sheets, and communiques tailored for diverse audiences within the organisation.
• Exercise sound judgement in managing competing priorities while collaborating closely with colleagues or working independently to deliver outcomes within set timeframes.
• Report regularly on project status to identify risks and issues early, ensuring successful completion of key initiatives aligned with organisational objectives.
• Support compliance with relevant legislation such as the Victims of Crime Assistance Act 2009 by assisting government and non-government agencies in upholding the Charter of Victims’ Rights.
• Contribute actively to maintaining an equitable, respectful, and inclusive workplace culture free from harassment or discrimination.
• Participate in continuous improvement activities by providing feedback on existing processes and suggesting enhancements where appropriate.
• Undertake any other reasonable duties as directed by supervisory or management staff in alignment with professional standards.

What you bring:

• Demonstrated experience in developing public policy or operational guidelines within a government or community services context, ideally related to victim support or justice systems.
• Exceptional written communication skills with proven ability to draft concise reports, submissions, proposals, and guidance documents tailored for varied audiences.
• Strong analytical abilities enabling you to conduct thorough research, interpret complex data sets, and translate findings into actionable recommendations.
• Excellent interpersonal skills allowing you to build rapport quickly with stakeholders from diverse backgrounds while facilitating collaborative decision-making processes.
• Capacity to manage multiple projects concurrently under tight deadlines without compromising quality or accuracy of outputs.
• Sound judgement when prioritising tasks in ambiguous situations where answers may not be immediately apparent.
• Proficiency in organising material systematically for maximum efficiency while minimising duplication of effort across teams.
• Commitment to upholding principles of equity, diversity, respect, and inclusion within all aspects of your work environment.
• Resilience when exposed to potentially distressing content or engaging with individuals who have experienced trauma; awareness of personal coping strategies is essential.
• Relevant tertiary qualifications in public policy, law, social sciences or related fields are highly regarded but not mandatory.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Madeline Wyld on 61 7 3032 2213 for a confidential discussion.