HR Coordinator, Mandarin Fluent, Sydney CBD, Well-known Bank

A financial services organisation in Sydney seeks a Mandarin fluent Human Resources Coordinator to support daily HR operations, act as a trusted contact for staff, and help maintain a positive workplace. The role suits someone who values rapport-building, emotional intelligence, and meaningful contribution. With flexible work options and strong professional development, the organisation offers a supportive environment where your skills are recognised.

What you'll do:

• Serve as the first point of contact for all employee HR enquiries, offering considerate support and clear information on policies and procedures.
• Manage operational HR tasks including leave tracking for annual, sick, and overtime absences, ensuring accurate records are maintained at all times.
• Coordinate monthly payroll inputs by liaising with accounting teams and third-party providers, guaranteeing timely and precise processing.
• Oversee on-boarding and off-boarding processes for new starters and departing employees, facilitating smooth transitions within the business.
• Support line managers with probation tracking by assisting with documentation and process management throughout the review period.
• Handle minor workplace issues with empathy and tact, resolving concerns promptly while representing the company’s interests appropriately.
• Administer workers compensation cases by liaising with insurers when required, ensuring claims are managed efficiently and sensitively.
• Assist with visa administration for overseas staff members, particularly Taiwan expats, ensuring compliance with relevant regulations.
• Coordinate internal events such as mid-year gatherings, Christmas parties, birthday celebrations, and cultural festivities by gathering ideas from staff and presenting them to senior leadership for approval.
  
  

What you bring:

• Demonstrated experience of at least five years in generalist human resources roles within an operational setting where you have been responsible for broad HR functions.
• Proven ability to work independently as the sole HR professional in an organisation while remaining approachable and trusted by colleagues at all levels.
• Strong interpersonal skills that enable you to build rapport quickly with staff members while supporting leaders effectively through collaborative problem-solving.
• High level of emotional intelligence combined with maturity; comfortable listening sympathetically to staff concerns while representing organisational interests firmly when necessary.
• Experience managing HR administration tasks such as leave tracking (annual leave, sick leave, overtime) using electronic HR platforms or similar systems.
• Competence in coordinating payroll inputs alongside accounting teams or external vendors; able to ensure accuracy without direct responsibility for salary calculation.
• Familiarity with on-boarding/off-boarding processes including documentation management and support for line managers during probation reviews.
• Ability to handle employee relations matters sensitively, including minor workplace issues and act as a dependable first point of contact for staff questions.
• Experience administering workers compensation cases (including insurer liaison) as well as supporting visa administration for overseas employees where required.
• Understanding of basic compliance requirements related to awards/employment conditions; able to conduct practical checks on notice periods, resignations, part-time hours compliance using external legal advice when necessary.

What's next:

If you’re ready to make a real difference in a supportive financial services environment where your skills will be valued every day, we encourage you to apply.

Apply today by clicking on the link below – don’t miss out on this opportunity to join a welcoming team where your contributions matter.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Jess Harris on 02 8289 3212 for a confidential discussion.