Quality Risk and Compliance Auditor

An outstanding opportunity has arisen for a Quality Risk and Compliance Auditor to join a respected organisation in Brisbane, where your expertise will directly shape the culture of quality, accountability, and continuous improvement. This pivotal role is designed for someone who thrives on making a meaningful impact by embedding robust audit practices, ensuring compliance with leading standards such as ISO 9001:2015 and the Human Services Quality Framework, and supporting workplace health and safety initiatives. You will be at the heart of strategic decision-making, collaborating closely with senior leaders and stakeholders across all levels to drive best practice outcomes. The organisation offers a supportive environment that values professional growth, encourages knowledge sharing, and fosters an inclusive culture where your contributions are recognised. Flexible working opportunities and a commitment to ongoing training make this an ideal setting for those seeking both challenge and support in their career journey. * Play a central role in shaping organisational quality, risk, and compliance strategies while influencing positive change across multiple business areas through collaborative relationships. * Enjoy flexible working arrangements and access to ongoing professional development opportunities that support your career progression within a nurturing team environment. * Work alongside knowledgeable colleagues in a culture that values inclusivity, open communication, and shared accountability for high-quality outcomes.

What you'll do:

As a Quality Risk and Compliance Auditor based in Brisbane, you will play an integral part in advancing the organisation’s mission by embedding effective quality assurance practices throughout its operations. Your day-to-day activities will involve leading both internal and external audits across diverse business functions—ensuring that every process aligns with rigorous industry standards such as ISO 9001:2015 and HSQF. You will work closely with various teams to review documentation for accuracy, develop robust reporting mechanisms for senior leadership, and use your insights to drive continuous improvement initiatives. By actively monitoring legislative changes and engaging with stakeholders at all levels—including facilitating workshops or focus groups—you will help foster a culture of shared responsibility for quality outcomes. Your ability to coordinate WHS audits, manage feedback platforms for complaints or incidents, and contribute to strategic planning will be essential in maintaining high standards of governance. Success in this role means not only ensuring compliance but also championing collaboration across departments so that improvements are embedded sustainably throughout the organisation.

• Lead the development, implementation, and delivery of comprehensive internal and external audit programmes aligned with legislative, contractual, and accreditation standards including ISO 9001:2015, HSQF, and WHS requirements.
• Audit the organisation’s Quality Management System (QMS), identifying opportunities for improvement while ensuring documentation, policies, procedures, forms, and internal controls meet all relevant legal and industry standards.
• Support the review and validation of QMS documentation as part of audit preparation processes to ensure accuracy and compliance.
• Drive the strategic evolution of internal auditing frameworks by creating, overseeing, and reviewing risk-based audit schedules, tracking systems, management reporting tools, and learning resources.
• Develop executive-level reporting frameworks to monitor audit outcomes, risks, corrective actions, and post-audit improvements while integrating findings into broader risk management strategies.
• Continuously monitor payroll and finance system compliance using audit outcomes to influence improvement initiatives across all business areas.
• Collaborate proactively with stakeholders to embed corrective actions from audits into daily operations while sustaining improvements over time.
• Monitor changes in legislation or standards to inform audit scope adjustments as needed for ongoing compliance.
• Lead or support document management system (DMS) audits including review cycles, document currency checks, policy alignment reviews, and DMS-related improvement projects.
• Coordinate risk and workplace health & safety (WHS) compliance audits; analyse trends in incident data; escalate systemic issues appropriately; contribute to risk-informed audit strategies supporting proactive assurance.

What you bring:

To excel as a Quality Risk and Compliance Auditor you will bring substantial experience from roles focused on auditing within complex organisations—ideally those subject to regulatory oversight or operating across multiple sites. Your background should include hands-on involvement in both internal/external audits covering finance systems as well as broader operational processes. A deep understanding of industry standards like ISO 9001:2015 coupled with practical knowledge of WHS legislation will enable you to interpret requirements accurately during assessments. Your interpersonal skills will allow you to collaborate effectively with colleagues from diverse backgrounds—building consensus around best practices while supporting capability-building initiatives. Strong analytical abilities paired with meticulous attention to detail mean you can identify emerging risks early on; meanwhile your written communication strengths ensure clear reporting at every stage. Proficiency using digital tools for document control/audit tracking further enhances your effectiveness. Above all else your commitment to continuous learning—whether through formal study or active participation in professional communities—will keep you at the forefront of evolving quality/risk management practices.

• Tertiary qualifications in Quality, Risk Management, Compliance, Commerce, Finance, Workplace Health & Safety (WHS), or related discipline are required for this position.
• Certification as a Lead Auditor (such as ISO 9001 or HSQF) or equivalent is essential along with WHS training or certification (minimum Certificate IV WHS).
• Demonstrated experience conducting internal audits—particularly within regulated or multi-site environments—and proven ability to report on findings effectively is highly valued.
• Experience leading payroll or finance system audits as well as external audits involving certification bodies is important for success in this role.
• A strong understanding of risk-based audit planning principles combined with post-audit corrective action management skills is necessary.
• In-depth knowledge of quality systems frameworks (including ISO 9001:2015), WHS legislation requirements, compliance obligations within finance/payroll domains is expected.
• Excellent written communication skills are required for preparing detailed reports; high-level attention to detail ensures accurate analysis of patterns or gaps during audits.
• Proficiency with Microsoft Office suite plus familiarity with quality/compliance platforms such as SharePoint or digital risk registers is advantageous.
• Ability to build trusted relationships with stakeholders at all organisational levels—demonstrating empathy while facilitating interviews or workshops—is crucial.
• Commitment to ongoing professional development through participation in sector networks or communities of practice supports continuous personal growth.

What sets this company apart:

This organisation stands out for its unwavering dedication to fostering an inclusive environment where every employee’s contribution is valued. With a strong emphasis on collaboration across teams—from support services through to executive leadership—you’ll find yourself surrounded by colleagues who are passionate about achieving shared goals. The company prioritises flexibility in working arrangements so you can balance professional responsibilities with personal commitments more easily. Ongoing investment in training ensures that you have access to resources needed for continual skill enhancement while regular opportunities exist for networking within sector communities. The culture here is built on trust honesty integrity—and above all—a genuine desire to see everyone succeed together. Whether you’re facilitating workshops engaging stakeholders on new initiatives or simply sharing ideas during team meetings you’ll be supported by knowledgeable peers who believe in open communication mutual respect lifelong learning. This is an environment where your expertise won’t just be recognised it will help shape the future direction of quality risk compliance efforts across the entire organisation.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply, please click "Apply" or contact Ryan McCarthy on 07 3032 2253 or ryan.mccarthy@robertwalters.com.au for a confidential discussion.