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Assistant Director Platforms

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Estimated Start Date: TBC

Position Type: Ongoing-Full time

Location: Sydney, Melbourne, Canberra, Brisbane, Adelaide, Hobart

Working Arrangements: Hybrid-TBC

Security Clearance: Baseline

Purpose of the position

The Assistant Director Platforms is a technology leader, who will be a high performing leader with a track record of delivering platform infrastructure in areas of Wintel, Linux and Database.

You will work closely with the business and infrastructure application teams to understand their requirements and priorities and identify how platform technologies can enable those solutions. You will have an ongoing focus on continuous improvement and the evolution of the platform, based on feedback and changing requirements to better meet the needs of its users ensuring that the platform is easy to use and integrate with, and that it provides clear benefits to application developers and the organisation.

As you will be working in a geographically dispersed team, you will have strong capabilities in managing work and people remotely and remain connected to your team.

Additionally, you remain forward-thinking, keeping a watchful eye on emerging technological
trends to ensure the organisation remains innovate and enhances its technology solutions in a
secure and compliant manner.


Accountabilities

  • Lead technology team of Platform Engineers and Administrators, providing direction, guidance, and support in the design, implementation, and operation of platform environments, primarily server operating systems and databases, ensuring alignment with organisational goals and objectives.
  • Manage critical incidents and escalations for infrastructure platforms to ensure high levels of availability, performance and capacity.
  • Collaborate with business, enterprise architecture and technology leadership team to develop, maintain and implement technology roadmap.
  • Lead and collaborate in technology projects, including Windows Server migrations, Azure Cloud IAAS.
  • Sustain and enhance the security and compliance of technology to meet organisation standard, ISM, Essential 8
  • Maintain and improve documentation of resolutions and operating procedures, to work towards root cause analysis and continuous improvement.
  • Provide leadership, guidance, and mentorship to Platforms staff, fostering a culture of continuous learning, collaboration, and accountability.

All duties will be performed in accordance with:

  • the APS Values, Code of Conduct and Employment Principles
  • WHS obligations, taking responsibility for own health and safety and that of others
  • Federal Department's risk management framework and relevant legislation, including guiding others to identify and mitigate foreseeable risks.


Qualifications, accreditations and experience

Essential

  • Tertiary qualifications in Information Technology or relevant industry certifications / experience (ITIL / Azure / Linux / Database)
  • 3+ years in a leadership role managing an Information Technology team or in a senior engineer role
  • Practical knowledge of accountable technologies and implementation / operational support strategies
  • Technology Accountabilities (OnPremise & Azure Cloud) include (but not limited to):

o Windows Server
o Linux Server
o Database SQL / Oracle
o Active Directory
o Virtualisation (VMWare / Hyper-V)
o SCCM / SCOM / Monitoring
o Windows Defender

Core skills and capabilities

Sustains a user-centred approach to design and deliver better services

  • Gains an authentic understanding of a person’s experience and needs through collaboration and curiosity.
  • Uses and shares this understanding to inform collaborative service offering.
  • Embraces ambiguity and is curious, works with users to identify a solution which provides value.

Fosters a service culture

  • Keeps people at the centre of thinking, decisions and actions, including internal systems and processes
  • Demonstrates empathy, curiosity and listens deeply to understand a person’s context, challenges and needs


Engages people to build productive relationships

  • Acts with honesty, integrity and respect in dealings with others.
  • Is willing and able to understand others' perspectives.
  • Sets and manages expectations to achieve positive outcomes.


Effectively manages contracts and projects

  • Plans, procures and prepares projects, programs, contracts and/or cases in a timely and accurate manner.
  • Engages effectively with stakeholders to negotiate, develop and implement projects, programs, contracts and/or cases.
  • Manages and assesses stakeholder needs, mitigates risks and builds stakeholder relationships


Operates efficiently to achieve business outcomes

  • Takes a flexible approach to planning in order to meet changing circumstances and considers the impact on others.
  • Manages human and financial resources, planning and risk management activities with integrity
  • Considers the broader, long-term implications of actions including the impact on governance, finance and technology as well as social and environmental considerations

Applies digital dexterity

  • Demonstrates commitment to explore, learn and adopt new technologies and ways of working, to achieve better business outcomes.

Drives innovation and continuous improvement

  • Constructively challenges and questions status quo with a view to continually improving the way we work.
  • Explores and works with new ideas that will benefit our stakeholders.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Jericho Martinez on 61 3 8628 2103 for a confidential discussion.

Contract Type: FULL_TIME

Specialism: Information Technology

Focus: Infrastructure

Industry: IT

Salary: Hybrid

Workplace Type: Hybrid

Experience Level: Director

Location: Sydney

Job Reference: 1974250/001

Date posted: 21 May 2024

Consultant: Jericho Martinez

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