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Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.
See all jobsExclusive recruitment partners
Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.
Learn moreTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreAustralia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Read moreRecruitment outsourcing
Talent advisory
Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesG'day! For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Australia
Learn moreTruly global and proudly local, we've been serving Australia for over 25 years with offices in Adelaide, Brisbane, Melbourne, Perth, and Sydney.
Get in touchOur locations
About The Role:
Our client is seeking a highly skilled Trade Floor Systems Engineer to join their dynamic team. This role offers the opportunity to work in a fast-paced, high-tech environment where your skills will be put to the test. You'll be part of a team that provides Enterprise Level 3 Support for products such as Trading Floor systems, MSTeams Phone and MSTeam Phone Recording platform, Fax and SMS Gateway services, and Mobile Phone recording. This is an exciting opportunity to work on cutting-edge technology and make a real impact.
What you'll do:
As a Trade Floor Systems Engineer, you will play a crucial role in providing L3 DevOp and Operation support for Trading Floor services. Your day-to-day responsibilities will include assisting with local and international project deliveries, managing system vulnerabilities, and driving continuous improvement within the team. You will also be responsible for overseeing service delivery performance metrics such as MTTR, OLA, and SLA. Additionally, you will manage change control submissions and ensure all mandatory company training is completed on time.
What you bring:
The ideal candidate for the Trade Floor Systems Engineer position brings a wealth of experience in telephony services infrastructure planning, implementation, and support. With at least 4 years of experience with Compliance Call recording systems like NICE/NTR or NTRX under your belt, you are well-versed in technical document writing. While not required, experience with Trading Floor systems like IPC/Unigy or Cloud9, SaaS, SNOW service management system, and Jira project management tool would be a significant advantage. Your excellent written and verbal communication skills, commercial acumen, and ability to think outside the box will set you apart in this role.
What sets this company apart:
Our client is committed to creating better futures together. They are passionate about providing a great customer experience and are trusted to do the right thing. They are determined to make it better and be better, accountable to get it done, and inspired to keep it simple and easy. This is an organisation that values helpfulness, ethical behaviour, leading change, performing at a high level, and simplicity.
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Chane Prasongdee on 02 8289 3118 for a confidential discussion.
About the job
Contract Type: TEMPORARY
Specialism: Information Technology
Focus: Infrastructure
Industry: IT
Salary: Attractive Daily Rate
Workplace Type: Hybrid
Experience Level: Associate
Location: Sydney
TEMPORARYJob Reference: 2009620/001
Date posted: 4 October 2024
Consultant: Chane Prasongdee
sydney information-technology/infrastructure 2024-10-04 2024-11-03 it Sydney New South Wales AU Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.