Desktop Support (Level 1)
Salary AUD52,000 - AUD70,000 per annum
Location North SydneyFULL_TIME
Consultant William Swan
Date posted 11 March 2019 2019-03-112019-04-10 it North Sydney New South Wales AU AUD 52000 70000 70000 YEAR Robert Walters https://www.robertwalters.com.au
Join a global telecommunications company as a Level 1 Desktop Support position. This is a permanent full-time position where you will be providing support to Network and field operations. This is a great opportunity for someone who has recently graduated in the last few years from University and is looking to get experience working in a multinational company.
- Provide support to Network and field operations.
- Backoffice work on field jobs and related tickets.
- Process incidents in ticketing tool and work force tools.
- Validate and verify artefacts received from field partners.
- Track daily work and timelines to meet work schedule.
- Creating change request and process in system.
- Experience of working in telecom service provider.
- Understanding of FTTN/ FTTH and copper access networks.
- Working experience on ticketing and work flow tracking tools.
- Experience on field activities and field jobs.
- Strong communication skills in order to liasise with field technicians and to track activities.
To apply please click apply or call William Swan on +61 2 84231024 for a confidential discussion.