Level 2 Support Engineer
Salary cbd location
Consultant John-Paul Joubeir
Date posted 4 April 20192019-04-04 2019-05-04 it Adelaide South Australia AU AUD 60000 80000 80000 YEAR Robert Walters https://www.robertwalters.com.au
Due to recent success, a position exists for a level 2 systems engineer to join the team at an exciting phase of growth within the business.
As an engineer you will be working with multiple clients on some exciting projects.
- Provide third level technical support to an extensive customer base
- Perform maintenance service plans
- Act as escalation point for level 1 and level 2 engineers
- Maintain and accurately update client details on the internal ERP
- Design and develop client based statement of works
- Design and develop technical procedures in alignment with the organisation
- Outstanding ability to solve difficult technical problems
- Previous experience in supporting multiple Microsoft Server environments
- Demonstrated high-level exposure to working with Active Directory and Exchange
- Experience with managing and implementing virtualised environments using VMWare, Hyper-V and Cirtix XenApp Server
- High level understanding of Networking, routing protocols
- Provide an exceptional level of professional customer service
- Ability to manage multiple con-current projects/tasks
- Excellent written and verbal communication ability
To apply please click apply or call John-Paul Joubeir on 08 8216 3500 or Giuseppe Nasca on 08 8216 3508 for a confidential discussion.