ICT/Service Desk Support Officer

Looking for an experienced ICT Support Officer (APS3) for a temporary full-time position with a Federal Government organisation based in Adelaide. This role is for a 6-month period, with the possibility of further extension.

Responsibilities include providing local and remote ICT support within a team of ICT service desk professionals.

Open to Australian Citizens; Baseline security clearance preferred, or to be obtained within 12 weeks of commencement.

• Information Technology /Legal Support Officer (APS3)
• $40-45 per hour
• Federal Government organisation
• Adelaide (On-site) with ad hoc WFH
• 6 Month engagement (extensions)

A motivated and experienced Information Technology Officers to join our client's office in Adelaide. The Information Technology Officers will perform a range of IT duties to support the office and will be required to assist the legal team with Litigation Support on-site. Tasks include but are not limited to:

• Multimedia file & content editing: both Audio & Video
• Perform routine checks of Server Room Infrastructure and report findings.
• Provide support for the IT Service Desk in Level 1 operations.
• Perform diagnostics for resolution of operating systems, software, and applications

They will be responsible for the Installation and maintenance of hardware including:

• Provision new Standard Operating Environment for Laptops, PCs, and perform associated software updates.
• MFDs (multi-function devices)
• Telephones
• Video Conferencing units
• Tablets and hand-held devices

As needed, assist the legal team with Litigation Requirements in Court:

• Liaise with court staff personnel.
• Audio Visual setup and court room configuration
• Technical Software Support & break-fix
• Research & report to IT team on various IT related issues & requests.
• Ensure adherence to the IT security requirements & related policies.

Essential Criteria:

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Lucille Kotze on 02 8289 3103 for a confidential discussion.