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Senior Technical Specialist (Microsoft Dynamics CRM Developer)

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We are seeking a Senior Technical Specialist with a focus on Microsoft Dynamics and Power Apps for a State Government Department. This pivotal role involves supporting and maintaining the technical requirements of a suite of applications, ensuring the delivery of cohesive and efficient business solutions that significantly contribute to the department’s objectives. The successful candidate will engage in project and governance forums, aligning business analysis with the overarching objectives of maintaining systems in accordance with business requirements.

What you'll do:

As a Senior Technical Specialist, you will play an integral role in maintaining the operability of relevant systems. Your central objective will revolve around ensuring the delivery of cohesive and efficient business solutions. You will actively engage in project and governance forums, working to seamlessly align business analysis with the overarching objectives of maintaining systems in accordance with business requirements. Your responsibilities will include transforming business requirements into technical deliverables, providing user support, troubleshooting issues, and nurturing strong relationships for effective communication.

Maintain and support the core business functionality of the D365 environment
Utilise business process modelling techniques to depict process flows and identify areas for enhancement
Transform business requirements into technical deliverables aligning with industry best practices
Work with project teams to develop and prepare documentation such as technical requirements, workflows and acceptance criteria
Provide support for users and perform troubleshooting, including root cause analysis of production issues
Build and nurture strong relationships to facilitate effective communication and stakeholder involvement


What you bring:

The ideal candidate for this Senior Technical Specialist role brings extensive experience as a Dynamics 365 developer. She has a proven track record of aligning technical delivery efforts with strategic objectives, collaborating effectively with diverse teams, departments, and stakeholders. Her expertise includes identifying and implementing process improvements, streamlining workflows, enhancing operational efficiency, managing expectations, maintaining strong relationships, contributing to informed decision-making through clear analysis, translating business requirements into actionable solutions.

Extensive experience as a Dynamics 365 developer
Experience aligning technical delivery efforts with strategic objectives
Proven ability to collaborate effectively with diverse teams
Demonstrated success in identifying and implementing process improvements
Experience engaging with stakeholders at various levels
Hands-on experience translating business requirements into actionable solutions

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Richard Lynch on 07 3032 2295 for a confidential discussion.

Contract Type: TEMPORARY

Specialism: Information Technology

Focus: Software development / testing / engineering

Industry: Human Resources and Personnel

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Associate

Location: Brisbane

Job Reference: 1973580/001

Date posted: 20 May 2024

Consultant: Richard Lynch

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