Desktop Support Officer
Salary AUD55000 - AUD65000 per annum + Super
Location Perth CBD
Consultant Sophie Caspersz
Date posted 27 March 2017
A leading national organisation has an opportunity for a professional and experienced Desktop Support Officer to join their team to provide operational/BAU and project support. This role is a fantastic opportunity for the right candidate who is looking to advance their skills and develop to a Level 3 Support Officer.
- Provide first and second line phone and email support for IT related issues for users
- Troubleshoot break/fix Desktop Support issues and escalate as required
- Procure end user IT equipment and install at required locations
- Provide operational and project support for the IT team and the business
- Minimum of 2 years experience as a Desktop Support Officer providing BAU support and notable project work
- Experience supporting a variety of environments including Windows 7, 10, Office 365 and Cisco
- Experience working with a Servicenow desirable, experience with other ticketing systems favourable
- Industry qualifications or certifications desirable
- Excellent communication and customer service skills
To apply please click apply or call Sophie Caspersz on 08 92660942 for a confidential discussion.