How to become a business analyst

Published date: September 12, 2024

What is a business analyst?

A business analyst helps organisations identify problems and implement solutions to improve efficiency and achieve strategic goals. If you're wondering, "what does a business analyst do?"—they bridge the gap between IT and business teams, using their expertise to ensure both sides understand and achieve their objectives.

A business analyst will have experience with project work, system development, testing and implementation. They combine this experience with their in-depth understanding of user needs and priorities, to deliver outcomes for the business.

The business analyst role is about more than just data

Business analysts are highly sought after across many industries, particularly in the IT function of teams. Their role involves understanding and documenting the functional requirements of a project while managing the relationship between the business and the technology team. A skilled business analyst not only knows what needs to be done but also communicates effectively to make it happen.

What does a business analyst do?

In your day-to-day as a business analyst, you'll identify areas where a business can improve its processes, systems, and overall performance. You will gather and analyse data, work closely with stakeholders, and recommend solutions that align with the company's objectives. This often means working at the intersection of data and decision-making, ensuring that all proposed changes have a tangible, positive impact.

Business analyst qualifications: What you need

To pursue a career as a business analyst, you will typically need certain experience or qualifications. Although it is not required, many business analysts hold a degree in information systems, computer science, or a related field. Most organisations will need you to have a background in lifecycles such as Software Development Lifecycle (SDLC) and methodologies such as Agile. You'll also benefit from certifications like ITIL, PMI, or Prince2.

Key attributes

A successful business analyst needs the following attributes and core competencies:

Commercial acumen: You need to be able to quickly identify areas where the business can improve efficiency or reduce costs.

Strong interpersonal skills: Business analysts often act as the intermediary between various areas of the business, requiring you to communicate effectively and manage diverse relationships.

Attention to detail: Documenting business processes and procedures accurately is essential.

Technical prowess: Business analysts translate the needs of the IT department into actionable plans for the rest of the business.

Analytical and problem-solving skills: You need to analyse complex data and devise practical, efficient solutions.

Different types of business analysts

There are various types of business analysts, each specialising in different areas:

IT Business Analyst: Focuses on technology-driven projects and aligning IT capabilities with business goals.

Process Business Analyst: Specialises in improving operational efficiencies by analysing and redesigning business processes.

Exploring business analyst career prospects

A business analyst career offers numerous opportunities for growth and advancement. The demand for skilled analysts is on the rise as organisations seek to improve efficiency and adopt new technologies. Many professionals start in junior roles and progress to senior positions, project management roles, or specialised fields. Whether you aim to become an expert in a specific area or lead major projects, you could even advance to product management or executive leadership roles, given the vast opportunities available.

Business analyst salary

If you're considering a business analyst role in New Zealand or Australia, you can expect to earn between $70,000 and $110,000 per annum, depending on experience and location. Compensation may also include bonuses, benefits, and opportunities for professional development.