Marketing Manager - $120k + super

* Lead strategic planning and prioritisation to deliver customer centric, high‑impact campaigns across key categories. Shape customer journeys across all channels. * Lead a team of campaign managers while partnering with internal and external stakeholders * Shape strategy, manage high‑volume requests, and translate business needs into customer centric journeys.

Overview

You will join a renowned, glaobl brand and be the heartbeat of their direct‑to‑customer communication. Lead the planning, prioritisation and delivery of customer-focused campaigns across all their key channels, sitting within the broader marketing team. This is a role where you will be the go-to person for all things customer journey, and translate a high volume of business requests into key delivery plans.

Key Responsibilities

• Oversee and drive the delivery of high-impact strategies to boost customer engagement and achieve business outcomes
• Translate briefs and business requirements into clear channel strategies.
• Manage and prioritise creative/design workloads, representing the department in marketing meetings and events.
• Partner with stakeholders to ensure campaigns deliver customer‑first experiences and commercial impact.
• Drives strategy and execution across email, app, SMS, push and onsite to deliver seamless, high‑impact customer journeys.

Key Requirements

• Demonstrated experience in leading marketing or campaign teams, with a strong strategic and customer centric mindset.
• Ability to effectively manage and prioritise high‑volume stakeholder requests and influence decision making.
• Strong cross‑functional collaboration skills with the capacity to removing blockers and create clarity, enabling the team to operate effectively.
• Demonstrated ability to translate business goals into structured plans and scalable customer journeys.
• Data driven mindset with the ability to interpret performance insights and optimise journeys for impact.

Hybrid Working Arrangements

Sydney, CBD - NSW 2000

Robert Walters Australia is acting as an Employment Agency in relation to this vacancy.