This role offers the chance to shape claims strategy, mentor junior staff, and enhance policies and procedures within a vibrant team environment. The ideal candidate will possess a strong background in construction, an in-depth understanding of Australian building standards, and excellent communication skills. This is your chance to leverage your expertise and make a significant impact on the business community through innovative insurance solutions.
Lead a dynamic Construction Warranty Insurance claims team
Shape claims strategy and enhance policies and procedures
Leverage your construction knowledge and understanding of Australian building standards
What you'll do:
As a National Claims Manager, you will play a pivotal role in leading our Construction Warranty Insurance claims team. Your day-to-day responsibilities will involve conducting comprehensive inspections of construction sites and buildings while ensuring strict compliance with Australian building codes. You will be at the forefront of evaluating Construction Warranty Insurance claims across various regions. Your ability to proficiently use assessment tools will be crucial in interpreting blueprints and technical drawings. You will stay abreast of local and national building regulations while maintaining relevant certifications. Your strong written communication skills will enable you to prepare detailed assessment reports that clearly explain technical findings to non-technical stakeholders. Your analytical skills will be put to good use as you investigate the root cause of construction defects. As a leader, you will drive strategy for the CWI product while mentoring junior staff members.
Conduct thorough inspections of construction sites and buildings, identifying and assessing defects
Evaluate Construction Warranty Insurance claims across South Australia, NSW, and Victoria
Proficiently use assessment tools and software, interpreting blueprints, schematics, and technical drawings
Stay updated on local and national building regulations, standards, and warranty guidelines in Australia
Ensure adherence to service standards, company guidelines, delegated authority, and SLAs
Review and prepare detailed assessment reports, explaining technical findings to non-technical stakeholders
Investigate root causes of construction defects, recommending practical remedial actions
Collaborate effectively with the team to achieve the best possible outcomes
Lead strategy for the CWI product, contributing to policy development and system improvements
Mentor junior claims controllers, enhancing their skills and performance
What you bring:
As a National Claims Manager, you will bring a wealth of technical expertise and analytical skills to our team. Your deep understanding of Australian construction methods, materials, and standards will be instrumental in ensuring accurate defect identification and assessment. Your qualifications in construction or related fields will enable you to ensure compliance with Australian building codes. Your ability to evaluate Construction Warranty Insurance claims accurately will be crucial in this role. You will demonstrate proficiency in using assessment tools and software, interpreting blueprints, schematics, and technical drawings with precision. Your comprehensive understanding of legal aspects related to construction defects and warranty claims under Australian law will be invaluable. Your strong written communication skills will enable you to prepare detailed and clear assessment reports. You will also have the ability to explain technical findings effectively to non-technical stakeholders.
Deep understanding of Australian construction methods, materials, and standards
Relevant degree or diploma in construction or related field
Ability to evaluate Construction Warranty Insurance claims accurately
Proficiency in using assessment tools and software
Comprehensive understanding of legal aspects related to construction defects and warranty claims under Australian law
Strong written communication skills for preparing detailed assessment reports
Ability to explain technical findings effectively to non-technical stakeholders
Adherence to service standards, company guidelines, delegated authority, and SLAs
Ability to collaborate effectively with the team
Leadership skills for mentoring junior claims controllers
What sets this company apart:
Our client is an authorised general insurer that has been operating in the market since 2004, focusing on niche and specialist classes of business. They are licensed by the Australian Prudential Regulation Authority (‘APRA’) and operate primarily in Australia and New Zealand but also have a global footprint. They specialise in delivering innovative insurance solutions to the business community through their diversified growing number of insurance lines.
What's next:
Ready to take your career to new heights? Apply now!
Apply today by clicking on the link!
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Stuart Sellar on 02 8289 3200 for a confidential discussion.
