Manager - Property Operations

This is a hands-on leadership role building and embedding an in-house property operations function across a large, multi-site portfolio. The organisation previously outsourced facilities management → it didn’t work → now bringing it back in-house. You’re coming in to stabilise, structure and embed it properly — not a turnaround, but a build & optimise role.

Core Responsibilities

Build & Embed the Function

• Set up processes, procedures, SLAs & KPIs
• Standardise service delivery across sites
• Embed contractor management and service levels

Maintenance & Operations

• Lead planned + reactive maintenance programs
• Oversee grounds, gardens and facilities services
• Ensure service quality, safety and responsiveness

Compliance & Governance

• Own WHS, statutory compliance and audit readiness
• Manage contractor compliance and risk frameworks
• Maintain asset, compliance and incident records

Asset & Lifecycle Management

• Manage asset registers and lifecycle planning
• Improve reliability, uptime and long-term cost efficiency
• Drive asset strategy across buildings, plant & equipment

Financial & Commercial Management

• Own budgets, forecasting and cost control
• Manage supplier performance and procurement
• Deliver value for money while maintaining service quality

Leadership

• Lead, coach and develop a multi-site team
• Drive accountability, performance and culture
• Balance leadership with technical oversight

What They’re Looking For

This role requires a mix of technical depth and leadership capability.

Must Have

• Senior experience in facilities / property operations (multi-site)
• Strong background in maintenance, asset management & compliance
• Experience managing contractors and service delivery frameworks
• Solid WHS and governance experience
• Financial ownership (budgets, forecasting, cost control)
• Strong stakeholder management in a customer-facing environment

Ideal Profile

• Senior Facilities Manager stepping up
• OR technical operator with leadership exposure
• Background in aged care, healthcare, villages, or similar environments (preferred but not essential)

Why This Role

• Opportunity to build and shape a function from the ground up
• High level of ownership and autonomy
• Clear pathway to grow into a broader leadership role
• Strong impact across a meaningful, community-focused environment

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Harry Presdee on 08 9266 0962 for a confidential discussion.