Product Owner

A leading financial institution in Melbourne is seeking a Product Manager to spearhead the discovery and evaluation of alternative payment terminal hardware providers. This pivotal role offers you the opportunity to shape the future of payment technology by conducting comprehensive market scans, technical assessments, and cost-benefit analyses. You will be at the forefront of recommending evidence-based solutions that drive innovation and efficiency.

What you'll do:

As a Product Manager – Payment Terminal Solutions based in Melbourne, you will play a central role in shaping the next generation of payment infrastructure. Your day-to-day activities will involve leading the discovery phase for alternative hardware providers by conducting rigorous market research and technical evaluations. You will synthesise complex data into actionable insights that guide executive decisions on viable terminal options. By partnering closely with internal teams across engineering, security, architecture, operations, procurement, and payments products—as well as engaging externally with acquirers and certification bodies will ensure all business requirements are captured.

• You will lead a high-impact project focused on identifying and evaluating new payment terminal hardware providers, directly influencing strategic decisions for future payment solutions.
• The role provides extensive collaboration with engineering, security, architecture, operations, procurement, and payments product teams, as well as external partners such as acquirers and certification bodies.
• Enjoy a workplace culture that values knowledge sharing, professional development, and flexible working opportunities designed to help you thrive both personally and professionally.

Role Responsibilities

• Conduct thorough market scans to identify suitable payment terminal providers beyond current vendors, mapping out capabilities, certifications, support models, and global versus regional presence.
• Develop detailed comparison matrices from vendor RFP/RFI responses to facilitate informed decision-making across device portfolios and operating systems.
• Perform technical feasibility assessments for each provider, evaluating their ability to support custom payment applications through SDKs, APIs, device OS compatibility, remote management tools, and development environments.
• Analyse integration requirements with existing payment processors, acquirers, and POS systems to ensure seamless deployment of new hardware solutions.
• Document terminal management needs including TMS (Terminal Management Systems), RKI (Remote Key Injection), HSM (Hardware Security Module) usage, and remote update processes.

What you bring:

Your proven track record in managing complex product initiatives within the payments sector will be instrumental in driving success as a Product Manager – Payment Terminal Solutions. You bring not only technical proficiency but also strong interpersonal skills that foster collaboration among diverse teams. Your familiarity with Android-based terminals positions you well for evaluating SDK-driven app development opportunities. A solid grasp of PCI standards ensures your recommendations meet stringent security requirements while your analytical mindset enables robust cost–benefit modelling. You excel at synthesising information into clear decision frameworks that empower executives to make informed choices.

• Demonstrated expertise in modern payment terminals and point-of-sale ecosystems with a deep understanding of card-present payment flows.
• Proven experience working with Android-based payment terminals including hands-on involvement in SDK-driven application development is highly desirable.
• Comprehensive knowledge of PCI standards encompassing encryption protocols, key management practices, device security measures, and regulatory compliance requirements.
• Familiarity with acquirer integration's including EFTPOS processing workflows and card scheme mandates relevant to the Australian payments landscape.
• Exceptional analytical skills enabling you to conduct cost–benefit modelling across hardware acquisition costs, licensing structures, development efforts, certification processes, operational risk factors, and total cost of ownership calculations.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s contributions are valued. Employees benefit from flexible working arrangements designed to support work-life balance alongside generous training opportunities that encourage continuous professional growth. The company’s culture emphasises knowledge sharing through regular workshops and cross-functional collaboration—ensuring everyone has access to expert guidance when tackling complex challenges. Supportive leadership prioritises employee well being while providing ample resources for career advancement.

What's next:

Apply today by clicking on the link below; take the next step towards an exciting career opportunity where your expertise will truly make a difference.

Robert Walters Australia is acting as an Employment Business in relation to this vacancy.