Business Analyst

Key Responsibilities

• Review, analyse, and quality‑assure controlled documents prior to publication.
• Ensure logical alignment between parent policies and associated child documents, including procedures, technical specifications, and forms.
• Identify and mitigate risks caused by gaps, inconsistencies, or conflicting documentation.
• Reduce post‑publication errors through early intervention and improved draft quality.
• Map and maintain defined relationships between parent and child documents.
• Engage with business leaders and SMEs to challenge superficial updates and ensure sufficient depth and clarity.
• Provide constructive feedback to improve the quality of initial drafts submitted by business units.
• Ensure consistency of terminology, branding, standards, and structure across the document suite.
• Assess downstream impacts of changes to parent documents and manage ripple effects across dependent documentation.

Stakeholder Engagement

• Build strong working relationships with busy business leads and subject matter experts.
• Secure genuine buy‑in for document reviews through clear, tailored communication.
• Facilitate productive conversations that balance governance requirements with operational realities.

Skills and Experience

Mandatory Requirements:

• None specified.

Highly Desirable Skills and Experience:

• Strong stakeholder engagement skills with the ability to tailor communication to different audiences.
• Exceptional attention to detail, particularly when cross‑referencing complex documentation sets.
• Proven ability to analyse complex information and identify inconsistencies or downstream impacts.
• Experience working within document control, governance, policy, or quality assurance environments.
• Ability to work collaboratively while confidently challenging assumptions and content quality.

Why This Role

This is a high‑impact role for someone who enjoys working at the intersection of governance, quality, and stakeholder engagement, and who takes pride in ensuring that critical organisational documents are clear, consistent, and effective.