PMO Analyst

* Enterprise wide transformation in leading big 4 bank * 6 month initial day rate contract * $700-800 per day

About the Role
An opportunity has arisen for an experienced PMO Analyst to join a large-scale regulatory remediation program within a leading Australian bank. This program forms part of a broader regulatory commitment and enforceable undertaking and is focused on strengthening how sensitive customer situations are managed, including hardship, bereavement, collections and complaints.

The program is now entering a critical phase with a newly established leadership team and significant investment to stabilise and accelerate delivery. The PMO Analyst will play a key role in supporting program governance, reporting and delivery coordination across multiple work streams, helping to bring structure, visibility and control to a complex, enterprise-wide initiative.

The program consists of several key streams including Bereavement, Deceased Estates, Hardship, Collections, Complaints Management, Customer Event Management and Customer Remediation, all contributing to a high-profile transformation running through to 2027.

Key Responsibilities

• Support PMO capability across a complex regulatory remediation program within retail banking
• Coordinate governance, reporting and delivery activities across multiple program work streams
• Consolidate RAID logs, status reports and delivery updates into a single program-level view
• Track interdependencies, milestones and critical paths across streams
• Support SteerCo, governance forums and regulatory reporting requirements
• Maintain consistency in PMO standards, templates and reporting cadence
• Provide oversight across risks, issues, dependencies and delivery progress
• Support program financials, resourcing and forecasting activities
• Work closely with stream leads, project managers and senior stakeholders to enable effective delivery

About You

• Proven experience operating as a PMO Analyst within large-scale, multi-stream programs
• Background in banking or financial services, ideally within regulatory or remediation environments
• Strong understanding of governance, reporting, risk and issue management
• Experience consolidating multiple work streams into a clear program-level view
• High attention to detail with the ability to manage complexity and competing priorities
• Strong stakeholder management and communication skills
• Experience supporting program uplift or recovery environments will be highly regarded
• This is a high-impact opportunity to play a key role in stabilising and delivering a critical regulatory program within a leading banking organisation.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Kylie Wei on 03 8628 2163 for a confidential discussion.