Consultant Tom Moore
Date posted 6 September 2018 2018-09-062018-10-04 sales 1 Farrer place Sydney 2000 Robert Walters Australia
An opportunity has recently arisen for multiple NBN Transition Consultants to join an large organisation based in the CBD. This is a full time contract with view to long term extensions.
As an NBN transition Consultant you will be responsible for the management of a designated portfolio of accounts that range from small business right through to enterprise level businesses. You will assist in the transition of services from existing infrastructure to a new, appropriate format including NBN, Fibre and so on.
- Provide exceptional customer service
- Cross sell where appropriate
- Demonstrate a high degree of attention to detail and accuracy with account information and ordering
- Respond to clients appropriately via email as well as over the phone – inbound and outbound communication
- Ability to identify issues which may need to be escalated to management
- Foster strong relationships with internal stakeholders
- Energetic and professional
- Exceptional phone manner
- Demonstrated sales or customer service experience (telecommunications sector desirable)
- Experience working under pressure and to SLA’s
- Strong business acumen
- Experience in using various CRM and databases
To apply please click apply or call Tom Moore on 08 8216 3500 for a confidential discussion.