Technical Sales & Customer Support

The main mission of this role is to develop and execute sales growth strategies, perform account management duties, provide technical support, field warranty resolution and provide training to Trailer, Truck and TruckServices partners and clients

Tasks and Responsibilities

• Manage and oversee operational, technical, and sales activities for the assigned portfolio inline with company requirements
• Assist in the development of the company STRAP for OE Trailer and TruckServices and perform any other planning tasks as required by the business
• Identify and develop both new and existing business opportunities
• Achieve sales revenue and contribution margin in line with prescribed targets, including participation in price maintenance activities
• Provide accurate forecasting to the business, based on qualified customer demand
• Ensure engineering compliance with technical and safety standards in conjunction with KB AU, KB Group
• Establish close ties to OE Trailer Builder customers, keeping abreast of new development and competitive landscape
• Undertake field work as required in a hands on capacity on performance application, service training & troubleshooting
• Provide technical support and application advice to the Original Equipment Trailer, Truck market and both fleets and dealers
• Provide technical specifications & support/management to KBA Engineering, Sales & Operational personnel as required.
• Maintain appropriate communication with Senior Management including project & activity status, performance & target achievement
• Support the coordination and execution of Truck and Trailer product training & marketing activities
• Conduct external product training and support company and customer trade shows as required
• Supports the representation of Knorr-Bremse Australia on industry bodies and regulatory groups
• Lead and/or participate in projects, both technical and commercial
• Perform assignments and tasks as directed by the Sales Business Manager - CVS

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Mitchel O'Brien on 07 3032 2228 for a confidential discussion.