Customer Service Coordinator
Salary AUD60,000 - AUD65,000 per annum + super
Consultant Liam McBean
Date posted 28 November 20192019-11-28 2019-12-28 utilities Adelaide South Australia AU AUD 60000 65000 65000 YEAR Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
Our client is a leading international water industry manufacturer, located in 90 countries globally. As part of some exciting growth within their Australia HQ, they are currently looking for a Customer Service Coordinator to join their team.
Reporting directly to the Customer Service Team Leader, your responsibilities include:
- Handle telephone and email sales enquiries that deal with prices, stock availability, outstanding orders, credit requests and any related quality issues.
- Facilitate the entry, printing and distribution of customer sales orders.
- Implement and maintain the customer service policy to meet customer expectations and service level targets.
- Provide support for specific business/sales plans with major accounts as contribution toward achievement of sales and profit targets.
- Minimum of 3 year's experience in a similar role
Knowledge, skills and experience
- An excellent customer service focus and an ability to manage multiple enquiries in a timely manner.
- Strong verbal and written communication skills with experience in developing accurate written documents.
- Sound time management and organisational skills with proven experience in a fast-paced environment.
- Demonstrated high attention to detail and accuracy.
- An ability to use initiative and judgement in resolving problems.
- Excellent knowledge of Microsoft Office.
To apply please click apply or call Liam McBean on +61 8 8216 3507 or Giuseppe Nasca on +61 8 8216 3508 for a confidential discussion.