Customer Service Representative
Salary Up to AUD53,000 per annum + Superannuation
Location Brisbane CBDFULL_TIME
Consultant Rachel Linford
Date posted 30 August 2018 2018-08-302018-09-29 financial-services 1 Farrer place Sydney 2000 Robert Walters Australia
This organisation is seeking highly motivated and proactive customer service specialist to provide exceptional customer service and high attention to detail when processing applications. They provide an excellent working environment and inclusive team culture to their employees. These are entry level roles which offer fantastic salary packages and plenty of room for career progression for those seeking a career in Banking, Financial Services or Insurance.
On a day to day basis you will be providing excellent customer service and processing new business applications. An eye for detail is a must, plus the ability to understand complex product concepts.
- Delivering excellent customer service to internal and external stakeholders via telephone and email communication.
- Processing all new business applications.
- Ensure all work requests are completed whilst adhering to service standards.
- Take ownership over your work and meet individual productivity and quality standards.
- Be open to identifying and then implementing system improvements.
- Prior customer service experience.
- Excellent communication skill both written and verbally.
- Ability to work well within a team but also autonomously when required.
- Great time management skills and the ability to reprioritise when necessary.
- Excellent written communication skills.
To apply please click apply or call Rachel Linford on 07 3032 2248 for a confidential discussion.