Customer Service Representative
Salary Up to AUD57,000 per annum
Location Brisbane CBDCONTRACTOR
Consultant Rachel Linford
Date posted 7 January 2019 2019-01-072019-02-06 financial-services Brisbane CBD Queensland AU AUD 57000 57000 57000 YEAR Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
This organisation is seeking highly motivated and proactive customer service specialist to provide exceptional customer service and high attention to detail when processing applications. They provide an excellent working environment and inclusive team culture to their employees. These are entry level roles which offer fantastic salary packages and plenty of room for career progression for those seeking a career in Banking, Financial Services or Insurance.
On a day to day basis you will be providing excellent customer service and processing new business applications. An eye for detail is a must, plus the ability to understand complex product concepts.
- Delivering excellent customer service to internal and external stakeholders via telephone and email communication.
- Processing all new business applications.
- Ensure all work requests are completed whilst adhering to service standards.
- Take ownership over your work and meet individual productivity and quality standards.
- Be open to identifying and then implementing system improvements.
- Prior customer service experience.
- Excellent communication skill both written and verbally.
- Ability to work well within a team but also autonomously when required.
- Great time management skills and the ability to reprioritise when necessary.
- Excellent written communication skills.
To apply please click apply or call Rachel Linford on 07 3032 2248 for a confidential discussion.