Customer Service Representative

Join a vibrant and collaborative team as a Customer Service representative within the debt collection sector! Work from home flexibility available along with ongoing training and collaborative culture!

• Brisbane location
• Permanent full-time hours
• $50,000 - $55,000 + Superannuation

As a Customer Service Representative, you will connect with customers to provide outstanding customer experience while guiding them through what are at times, complex financial matters.

In return, this role offers competitive salary packing, extensive training program, and additional perks like agile working environment, no weekend shifts, and dynamic culture!

Key responsibilities:

• General data entry
• Receive and answer customer enquiries
• Handling customer inquiries in a timely manner
• Updating and maintaining records and databases
• Providing accurate information to stakeholders in a professional and friendly manner
• Creating documents and reports as required

Key requirements:

• Ability to work in a fast paced environment
• Strong attention to detail
• Strong problem solver
• Strong organisational skills
• Excellent communication skills
• Basic to intermediate customer literacy
• Committed to contributing to a positive, collaborative and fun team culture
• Previous experience in debt collection/customer service will be desirable

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Divisha Kumar on 07 3032 2256 for a confidential discussion.