Customer Service Specialist

Our client is on the hunt for multiple Customer Service Specialists who thrive in a dynamic, fast-paced environment. This role is perfect for someone with a passion for providing exceptional customer service and solving problems.

• Work in an inclusive and exciting work environment
• No corporate experience necessary
• Permanent role, competitive annual salary
• Hybrid working - 3 days WFH and 2 days onsite at CBD location

What you'll do:

As a Customer Service Specialist, your day-to-day responsibilities will revolve around providing top-notch support to customers. You'll handle various customer queries, maintain detailed records, and ensure that every interaction meets our high standards of service. Your role will also involve general administrative tasks and data entry duties.

• Be the first point of contact for customers
• Assist in answering queries using a general knowledge of the services provided
• Maintain customer files accurately, ensuring thorough contact notes are made
• Maintain high customer service standards at all times

What you bring:

The ideal candidate for this Customer Service Specialist role is someone who can hit the ground running. excellent communication skills. Your problem-solving abilities are second to none, and you pay close attention to detail. You're friendly, proactive, and uphold strong moral and professional values.

• Experience within a fast-paced environment, in a customer facing role is highly desired but not essential.
• Outstanding verbal and written communication skills
• Friendly and proactive attitude
• Strong moral and professional outlook
• Willing to learn new skills and adapt to a new industry of work

What's next:

If you're ready for an exciting challenge in a rapidly growing company that values its employees, apply now!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Bianca Sticca on 61 3 8628 2100 for a confidential discussion.