Customer Service Consultant

Company Benefits:

• Office Location - St Kilda Road Melbourne CBD
• Hybrid working - 3 Days in the office p/w
• No corporate experience required
• Christmas shutdown - 3 Weeks off!

The opportunity :

An Insurance organisation are looking for a Customer Service Consultant to join their Service Support team. You will support the service team members by maintaining smooth operations and managing various tasks. You will have the ability to juggle multiple priorities and work in a team environment.

This is a fantastic opportunity for someone looking to take the first step in their corporate career!

On a day to day basis you will :

• Liaise with customers to collect pre-renewal information.
• Prepare documentation as directed by Service members.
• Pro-actively follow up quotes from insurers and prepare quote reports.
• Prepare quotes for clients and gather post-renewal policy documentation.

What you bring:

The ideal candidate for the Customer Service Consultant role brings along previous customer / client service experience.

• Excellent interpersonal skills, including written and oral communication.
• Ability to manage competing priorities and deadlines.
• Ability to maintain a high level of attention to detail and accuracy.
• Skilled in establishing rapport with stakeholders, in addition to anticipating and responding to their needs.

What sets this company apart:

Our client is renowned for its commitment to providing exceptional customer service. They offer a supportive work environment where teamwork and collaboration are highly valued. This is an excellent opportunity to join a company that values its employees and offers opportunities for professional growth.

What's next:

Ready to take the next step in your career? Don't miss this exciting opportunity!



Apply today by clicking on the link. We look forward to receiving your application!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Bianca Sticca on 61 3 8628 2100 for a confidential discussion.