Customer Care Associate
Salary AUD50000 - AUD55000 per annum + commission
Consultant Katie Spicer
Date posted 1 September 2016
This client in Belrose is looking for a stand out customer service professional to join their dynamic team. This is a great business offering a friendly, team based culture along with regular training and development opportunities.
- Taking calls from external customers and assisting with pricing, availability and order tracking enquiries
- Assisting with resolving queries and providing timely updates to customers
- Stakeholder management including liaising with internal departments including dispatch, inventory and the sales teams
- Timely input and processing of customer orders (phone, email, fax and website) using a high level of accuracy and attention to detail
- Attending to general email enquiries
- Providing support to members of the wider team
- Superior customer service skills with the ability to connect well with customers by going above and beyond to assist them and resolve issues
- Organised team player with strong communication skills
- Ability to multitask, prioritize workload and meet daily deadlines
- Reliable with a good attitude and mature and friendly approach
To apply please click apply or call Katie Spicer on 02 8423 1018 for a confidential discussion.