An amazing opportunity to join a global leading logistics organisation based in South West Sydney as a customer service officer. We are seeking an enthusiastic and motivated individual to provide office support across a range of customer service administration duties.

This role includes but not limited to:

• Provide Customer Service support to the team
• Facilitating email, phone and post correspondence for team members
• Resolving inbound customer queries over the phone
• Booking Transport for customers in a time effective manor
• Co-ordinating drivers to ensure deliveries are carried out on time
• Liaising with internal and external stakeholders
• Filing, scanning and processing documents
• Monitoring customer email transport bookings
• Data entry, processing, following up and closing of accounts
• Generate reports as required
• Document preparation

To be successful you must possess the following:

• Minimum 12 months of transport or logistics experience
• Driven individual who can work well in a fast paced environment
• Excellent written and verbal communication skills
• Intermediate- advanced MS word and excel
• SAP experience is beneficial
• Exceptional organisational and time management skills
• Ability to prioritise and work to deadlines
• Strong analytical and problem solving skills
• Strong attention to detail

To apply please click apply or call Elise Muscat on +61 2 8836 3609 for a confidential discussion.