Salary AUD50,000 - AUD60,000 per annum + Super
Consultant Kate Quane
Date posted 30 August 20192019-08-30 2019-09-29 admin-and-secretarial Parramatta New South Wales AU AUD 50000 60000 60000 YEAR Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
If you have a background in Personal Banking or Mortgages more specifically and are looking join a a busy team to help and support them, then this role could be ideal for you. The company is a fantastic Financial institution to work for, offering training, on the job support and great leadership. The role will initially be on a 12 month temporary contract. There will be a rotating roster with some shifts from 07:30 - 3:30 and others from 11:30 - 08:00pm so you will have access to a variety of shifts. One Saturday a month you will be required to work from 9am - 4pm. Please note the role is based in Parramatta.
- Manage Inbound & Outbound contacts with customers/brokers to arrange appointment bookings
- Manage the teams email inboxes from internal & external stakeholders
- Experience in handling inbound & outbound sales/service calls within a Contact Centre environment essential
- Ability to work in a team within a dynamic fast paced environment
- Proficient in Microsoft Suite
- Ideally has retail banking lending knowledge –such as personal loans or mortgages
- Strong verbal and written communication skills
- Strong organisational skills, agile with high attention to detail
- High customer service ability
My client offer an open door policy with fantastic leaders to learn from and extensive training. You will be joining a growing and motivated team!
To apply please click apply or call Kate Quane on +61 2 82893183 for a confidential discussion.