Administration Coordinator

Keywords: Administration, Assistant, Order Management, Logistics, Office Management

Our client is seeking a dedicated Administration Assistant to join their team. This role offers an exciting opportunity to work for a Global European-based organisation that values personal development and training opportunities. The successful candidate will have the chance to liaise with internal and external stakeholders, manage orders, and ensure high customer satisfaction. This role also includes reception and office administration tasks, as well as a supporting role in bookkeeping and reporting.

• End-to-end order management process
• Opportunity to develop professional relationships
• Flexible working environment

What you'll do:


As an Administration Assistant, your primary responsibilities will include taking on the administrative workload for the office. You will be involved in various admin tasks such as managing purchase orders and scheduling dates for dispatch. Your role will also involve coordinating customer service delivery and communicating effectively with customers. You will have the opportunity to work remotely one day per week, providing you with flexible working conditions.

• Manage end-to-end order process including placing orders with suppliers and organising deliveries.
• Answer phone calls and redirect queries appropriately.
• Update local ERP with required information.
• Assist with dispatching spare parts and conducting stock checks.
• Liaise with HQ Order Management, freight forwarders, and customers to ensure high customer satisfaction of deliveries.
• Provide non-technical phone support.
• Perform administrative tasks such as purchase orders and scheduling dates for dispatch.
• Communicate and coordinate with clients & customers.
• Perform general office coordination duties such as ordering stationary, setting up meeting rooms and liaising between different departments.

What you bring:


The ideal candidate for the Administration Assistant position brings along experience in Order Management/Logistics. Your excellent written and verbal communication skills will be essential in liaising with various stakeholders. Your good customer service experience will enable you to manage customers' expectations effectively. Your ability to create collaborative professional relationships and meet customer deadlines will be key in ensuring high customer satisfaction.

• Your strong interpersonal skills, attention to detail, and proficiency in Excel are also vital for this role.
• Experience in Order Management/Logistics
• Excellent written and verbal communication skills
• Good customer service experience
• Ability to create collaborative professional relationships and meet customer deadlines
• Strong interpersonal skills
• Attention to detail
• Organised and proficient in Excel

What sets this company apart:


This company offers a European-based working culture that values personal development and training opportunities. They provide competitive employee benefits within a conducive working environment. They believe in creating a flexible working environment that allows their employees to thrive both professionally and personally.



What's next:


Ready for an exciting new challenge? Apply now!
Apply today by clicking on the link! We look forward to receiving your application.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Nicola Wheeler on 61 3 8628 2100 for a confidential discussion.