Data Entry Officer

A leading organisation in the training and education sector is seeking a dedicated and experienced Data Entry Officer to deliver vital operational and administrative assistance across its programs and initiatives. This role plays a key part in ensuring the seamless execution and compliance of the organisation's programs. The position offers convenient access, a vibrant and close-knit workplace atmosphere, and an excellent opportunity to gain deeper insights into this niche industry sector.

This position is ideal for someone who excels in process-driven environments, has exceptional attention to detail, and can quickly adapt to new systems while supporting claims processing operations.

Key Responsibilities:

• Process applications and claims efficiently and accurately, adhering to organisational policies and timelines.
• Respond promptly to phone and email inquiries, delivering clear guidance and resolving issues effectively.
• Maintain accurate records in management systems and spreadsheets to ensure seamless operational workflows.
• Prepare data for audits and reporting, ensuring compliance with internal standards and external regulations.
• Perform general administrative tasks that support the execution of organisational initiatives.
• Identify opportunities for process improvement and contribute to enhancing operational efficiency.
• Provide direct operational support to team members, including managers, to facilitate smooth workflows.
• Engage with stakeholders professionally, ensuring their needs are met while maintaining positive relationships that align with organisational goals.

This role is well suited to a highly organised and detail-oriented individual who thrives in a fast-paced environment. With strong process management skills and the ability to hit the ground running, you’ll bring confidence, efficiency, and a proactive approach to delivering seamless support across all aspects of this dynamic position.

What you Bring:

• Proven experience in administration, customer service, or data entry within a professional environment.
• Proficiency in Microsoft Office applications, including Word, Excel, and Teams, and ability to learn new systems quickly
• Strong interpersonal skills paired with excellent written and verbal communication abilities.
• Experience in managing end-to-end administrative processes and database management
• Exceptional attention to detail across stakeholder communications, reporting, and documentation.
• Solid time management skills with the ability to prioritise tasks and consistently meet deadlines

Located on the city fringe, the vibrant atmosphere promotes knowledge-sharing while offering easy access. Become part of a team making it an ideal place for those who value connection, empathy, responsibility, and career growth.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply. To apply please click apply or call Renee Rotolo on 08 8216 3511 for a confidential discussion.