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Receptionist and Administrative Support

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Salary: Competitive and based on experience
Location: North Essendon
Keywords: Receptionist, Administrative Support, Full-Time, North Essendon

Our client is seeking a full-time Receptionist and Administrative Support to join their team in North Essendon. This role offers an exciting opportunity to be part of a firm that values growth, learning, and innovation. The successful candidate will have the chance to work with high-profile clients, manage key administrative tasks, and contribute to the firm's ongoing technological advancements. The firm is committed to providing a supportive environment where staff can grow their careers, learn new skills, and enjoy a healthy work-life balance.

  • Opportunity to work with high-profile clients
  • Chance to contribute to technological advancements within the firm
  • Supportive environment with opportunities for career growth

What you’ll do:


As a Receptionist and Administrative Support, you will play a crucial role in maintaining smooth operations within the firm. Your responsibilities will include managing phone calls, handling emails, using the Nimbus application for data management, liaising with the ATO portal, and maintaining office supplies. Additionally, you will schedule appointments for clients, assist with file setup and document signing, manage client communications, and help update the company website when required. Your role is pivotal in ensuring that our high-profile clients receive top-notch service. Your role will be essential in creating a welcoming and efficient environment for both clients and staff, contributing to the overall success of the firm.


Key Responsibilities

  • Manage Phone Calls: Handle incoming and outgoing calls during business hours, ensuring professional and prompt communication.
  • Email Management: Manage and respond to emails and other forms of communication efficiently.
  • Data Management: Use the Nimbus application to organize and manage data effectively.
  • ATO Liaison: Communicate with the Australian Taxation Office (ATO) portal for relevant tasks and updates.
  • Office Supplies Management: Monitor and maintain the inventory of office supplies, ensuring that all necessary items are stocked.
  • Appointment Scheduling: Schedule and coordinate appointments for clients, assisting with file setup and document signing as needed.
  • Client Communication: Maintain regular and professional communication with clients to address their needs and inquiries.
  • Website Updates: Assist in updating and maintaining the company website as required.
  • Office Upkeep: Oversee the maintenance of office amenities, including stationary, kitchen supplies, snacks, and fruit.
  • Event Organisation: Organise and set up events, ensuring all logistical details are handled.

What you bring:


The ideal candidate for this Receptionist and Administrative Support role brings a wealth of experience in general administration processes within a professional office environment. You are proficient in using Microsoft Office Suite, MYOB AE/MPM, Nimbus, SmartDoc. Your excellent personal presentation and professionalism set you apart from others. You possess strong written and verbal communication skills along with high attention to detail. Your willingness to learn new things coupled with your ability to work both autonomously and as part of a team makes you an ideal fit for this role. Above all else, your friendly personality helps create a warm and welcoming atmosphere.

  • Previous experience in general administration processes within a professional office environment
  • Proficiency in Microsoft Office Suite, MYOB AE/MPM, Nimbus, SmartDoc
  • Excellent personal presentation and professionalism
  • Strong written and verbal communication skills
  • High attention to detail
  • Willingness to learn and ability to work both autonomously and as part of a team
  • Friendly, vibrant personality

What sets this company apart:


Our client is a well-established firm with a reputation for excellence. They are committed to providing a supportive and inclusive work environment where staff can grow their careers, learn new skills, and enjoy a healthy work-life balance. The firm values innovation and is always looking for ways to improve their processes and services. They have recently moved their systems to the cloud and are encouraging clients to utilise their online portal. This is an exciting time to join the firm as they continue to embrace technological advancements.

What's next:


Ready to take your career to the next level? Apply now!
Apply today by clicking on the link. The interview process will involve one or two interviews, either in person or via Teams.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Nicola Wheeler on 61 3 8628 2100 for a confidential discussion.

Contract Type: FULL_TIME

Specialism: Secretarial & Business Support

Focus: Reception / Switchboard

Industry: Accountancy

Salary: AUD65,000 - AUD75,000 per annum

Workplace Type: On-site

Experience Level: Associate

Location: Essendon North

Job Reference: 1982520/001

Date posted: 20 June 2024

Consultant: Nicola Wheeler

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