Equipment Finance Officer

* Enjoy flexible working arrangements that allow you to combine on-site teamwork with remote work after training, supporting your work-life balance and personal commitments. * Benefit from extensive training opportunities, online learning platforms, and career planning tools designed to help you grow professionally within a nurturing environment.

What you'll do:

As an Equipment Finance Operations Team Member, your day-to-day activities will centre around supporting business banking teams in delivering outstanding service to customers seeking equipment finance solutions. You will play a pivotal role in ensuring that each customer’s journey is smooth from start to finish by handling lending activities with precision and care. Your ability to communicate thoughtfully with both internal stakeholders and external clients will be key in fostering lasting relationships built on trust. The role requires you to adapt seamlessly between different tasks as priorities shift throughout the day, always maintaining a focus on accuracy and customer satisfaction. By leveraging your technical skills in Microsoft Office applications, you will contribute to efficient documentation processes while collaborating with your team members in a supportive environment. Success in this position comes from your commitment to continuous learning, your enthusiasm for helping others achieve their goals, and your dedication to upholding the highest standards of service within equipment finance operations.

• Deliver high-quality support to business banking teams by ensuring seamless end-to-end processes for business lending customers’ equipment finance needs.
• Follow established protocols, policies, and procedures meticulously while completing functional lending activities to maintain compliance and service excellence.
• Communicate clearly and considerately with customers and stakeholders, building strong relationships that foster trust and satisfaction.
• Adapt quickly to changing workplace demands by embracing new tasks and shifting priorities with an agile mindset.
• Manage multiple priorities effectively, demonstrating attention to detail in all aspects of your daily responsibilities.
• Utilise PC literacy skills, including intermediate proficiency in Excel and Word, to complete documentation and reporting requirements accurately.
• Focus on achieving positive customer outcomes by understanding their needs and providing tailored solutions within the scope of equipment finance operations.
• Collaborate closely with colleagues across departments to ensure smooth workflow and knowledge sharing within the team environment.
• Demonstrate a willingness to learn new systems and processes rapidly, mastering several tasks efficiently as required by business needs.

What you bring:

To excel as an Equipment Finance Operations Team Member, you will bring proven experience from either the banking sector or another fast-paced professional setting where attention to detail was paramount. Your background may include exposure to lending or credit functions, equipping you with valuable insights into business lending processes. Your interpersonal abilities will shine through clear communication with both customers and colleagues, allowing you to nurture positive connections that drive successful outcomes. You thrive when managing competing priorities thanks to your organisational skills and meticulous approach. Proficiency in Microsoft Office tools supports your efficiency in handling documentation requirements. Above all, your genuine desire to deliver great customer experiences sets you apart—whether you’re resolving queries or streamlining operational workflows. Your openness towards learning new systems ensures you remain adaptable as workplace needs shift. If you are just starting out after graduation or seeking a fresh challenge within financial services, this role provides ample opportunity for growth within a caring team environment.

• Experience working within the banking or finance sector or exposure to a relevant fast-paced business environment is highly regarded for this role.
• Previous involvement with lending or credit processes will be considered an advantage when supporting business lending activities.
• Clear communication skills are essential for building positive relationships with customers and stakeholders across various channels.
• Proven ability to manage multiple priorities simultaneously while maintaining attention to detail in all tasks undertaken.
• Intermediate proficiency in PC applications such as Excel and Word is necessary for accurate documentation and reporting duties.
• A strong focus on providing excellent customer outcomes ensures that client needs are met efficiently at every stage of the process.
• Capacity for rapid learning enables you to master several new tasks quickly as business requirements evolve.
• A willingness to embrace change demonstrates your agile mindset when adapting from one responsibility to another at short notice.
• Recent graduates are encouraged to apply as this role offers comprehensive training for those eager to begin their careers in finance.

What sets this company apart:

This organisation stands out for its unwavering commitment to creating an inclusive workplace where everyone feels valued and supported. Employees benefit from flexible working opportunities that promote work-life harmony—after initial training onsite, you can enjoy the convenience of combining office-based collaboration with remote work arrangements tailored around your lifestyle. The company invests heavily in employee development through access to online learning modules, structured training programmes, and personalised career planning resources designed to help you reach your full potential. As part of a large network dedicated to helping Australians succeed, you’ll find yourself surrounded by colleagues who genuinely care about each other’s wellbeing as much as they do about delivering exceptional service for customers. Diversity is celebrated here; equal opportunity principles underpin every aspect of recruitment and progression so that all voices are heard. Whether you’re looking for stability or room for advancement within financial services operations, this employer offers both security and scope for personal achievement within a truly supportive culture.

What's next:

If you are ready to take the next step in your career journey within equipment finance operations while enjoying flexibility, support, and meaningful work—this is your moment!

Apply today by clicking on the link provided—your future starts here.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply, please click "Apply" or contact Maggie Bartley on +61 2 8289 3147 or maggie.bartley@robertwalters.com.au for a confidential discussion.