HR Officer

Join a highly respected Educational institution in Sydney- offering you the chance to play a pivotal part in delivering position management services.

You will be welcomed into a supportive team environment where your attention to detail, commitment to service excellence, and collaborative approach will be valued and nurtured. With flexible working opportunities, ongoing training, and the potential for generous pension contributions, this is an ideal position for someone looking to further their career in human resources within the higher education sector. The organisation is committed to fostering an inclusive and positive workplace culture where your professional growth is encouraged and your contributions are recognised.

• Enjoy flexible working arrangements; 4 days WFH, Monday onsite mandatory
• Be part of a knowledgeable and dependable team that values collaboration, inclusivity, and supportive leadership at every level.
• Benefit from generous pension contributions and a comprehensive suite of employee benefits tailored to support your wellbeing and work-life balance.

What you'll do:

As a Human Resources Officer, you will play an integral role in supporting the day-to-day operations of position management within a leading educational institution. Your responsibilities will span from providing expert advice on position management processes to maintaining accurate records in key HR systems such as Workday. You will collaborate closely with managers and staff across various departments to ensure seamless execution of HR transactions while upholding data integrity. Your ability to prepare detailed bulk upload files for mass updates will be essential in keeping organisational structures current. In addition to routine tasks, you will have the opportunity to participate in special projects aimed at improving service delivery. Success in this role requires strong interpersonal skills, meticulous attention to detail, and a proactive approach to problem-solving. By contributing your expertise to process enhancements and quality initiatives, you will help drive the effectiveness of the HR function while supporting the broader goals of the institution.

• Provide timely and accurate advice and administrative support for all aspects of position management services, ensuring queries are resolved efficiently and with a focus on customer satisfaction.
• Assist managers and staff in effectively utilising position management systems such as Workday, offering guidance on best practices and troubleshooting issues as they arise.
• Review exception reports and notifications regularly, making necessary adjustments to resolve anomalies within the system promptly.
• Update reporting relationships in payroll systems as required, maintaining data integrity across all platforms.
• Create new positions on an ad hoc basis, manage changes including reporting lines, freeze or end-date positions, and link substantive or concurrent roles as needed.
• Establish and maintain supervisory organisations within Workday, ensuring descriptors are up-to-date and obsolete structures are appropriately closed off.
• Prepare bulk upload files for mass position creations or updates, ensuring accuracy and compliance with organisational policies.
• Undertake ad-hoc projects or activities as directed by your manager, applying relevant enterprise agreements, delegations of authority, policies, and procedures throughout your work.
• Contribute to process improvements by identifying opportunities for greater efficiency or reliability in position management procedures.
• Support the delivery of high-quality HR services by providing tools, frameworks, and metrics that enhance overall performance.

What you bring:

To excel as a Human Resources Officer in this environment, you will bring proven experience working within human resources or related administrative functions—ideally gained within higher education or another large-scale organisation. Your background should reflect not only technical proficiency but also strong interpersonal skills that allow you to build effective working relationships across teams. You will be adept at handling confidential information with discretion while demonstrating reliability in meeting deadlines under pressure. Your approach should be grounded in empathy and collaboration; you understand how important it is to provide responsive support that meets the needs of both staff members and managers alike. A keen eye for detail ensures that all data entered into HR systems is accurate and compliant with policy requirements. Furthermore, your willingness to embrace new technologies or adapt existing processes will contribute positively towards ongoing improvements within the HR function.

• A bachelor’s degree in a relevant field or an equivalent combination of training and experience that demonstrates your capability for this role.
• Demonstrated experience providing high-level customer service within a complex organisational environment, ideally within higher education or the tertiary sector.
• Exceptional attention to detail coupled with a high level of accuracy when managing sensitive data across multiple systems.
• Excellent interpersonal skills with the ability to communicate clearly and work collaboratively as part of a team focused on shared outcomes.
• Strong time management and organisational abilities that enable you to meet deadlines while balancing competing priorities effectively.
• High level computer literacy with proficiency in Microsoft Office applications (Word, Excel, Outlook) as well as experience using enterprise HR systems such as Workday or similar platforms.
• A sound understanding of HR policies, procedures, enterprise agreements, delegations of authority, and compliance requirements relevant to position management.
• Proven ability to identify opportunities for process improvement while maintaining service excellence standards for internal stakeholders.
• Capacity to exercise initiative and judgement when resolving routine matters independently while seeking guidance on more complex issues when appropriate.
• Commitment to continuous learning with adaptability in response to changing contexts or evolving organisational needs.

What sets this company apart:

This institution stands out as one of Australia’s most prestigious centres for learning and research a place where tradition meets innovation in pursuit of academic excellence. Employees benefit from being part of an inclusive community that values diversity of thought and fosters mutual respect among colleagues at all levels. The organisation invests heavily in professional development through structured training programmes designed to help staff grow their skills over time. Flexible working arrangements are available so you can achieve balance between personal commitments and professional aspirations. Generous pension contributions form part of a comprehensive benefits package aimed at supporting long-term financial security. Above all else, employees here enjoy being part of a collaborative network where knowledge sharing is encouraged and where every individual’s contribution is recognised as vital to achieving shared goals.

What's next:

If you are enthusiastic about advancing your career in human resources within an inclusive environment that values your expertise's, this is your moment!