IT Project Manager

An exciting opportunity has arisen for an experienced Technical Project Manager to play a pivotal role in the delivery of a high-profile Print and Imaging as a Service (PIaaS) initiative, based in the heart of Brisbane CBD. This is your chance to make a significant impact by managing complex IT projects within a supportive and collaborative government environment.

What you'll do:

As a Technical Project Manager – Print and Imaging as a Service (PIaaS), you will take ownership of coordinating all aspects of this critical technology transition. Your day-to-day responsibilities will involve engaging directly with cross-functional teams—ranging from IT specialists to external suppliers—to ensure every element of the PIaaS solution is delivered efficiently. You will facilitate workshops for requirements gathering, develop robust project artefacts tailored to agile methodologies, manage parallel work packages under tight deadlines, and maintain meticulous documentation throughout. Your ability to monitor progress using advanced PM tools will be crucial in keeping stakeholders informed through regular reporting. By fostering collaboration between diverse groups and supporting change management processes during service transitions, you will help create an environment where everyone can succeed together. Your hands-on approach means you will personally produce key deliverables rather than delegating these tasks—ensuring quality outcomes at every stage.

• Oversee the end-to-end management of multiple concurrent work streams and activities related to the Print and Imaging as a Service (PIaaS) procurement exercise, ensuring all deliverables are prioritised and completed within agreed timeframes.
• Develop comprehensive project artefacts using industry-standard methodologies tailored to agile practices, including detailed work breakdown structures, Gantt charts, risk registers, and status reports.
• Facilitate workshops with business stakeholders and internal ICT teams to gather requirements, conduct business analysis activities, and ensure alignment on project objectives.
• Prepare strategic documents such as business cases, benefits realisation plans, options analyses, and other essential project documentation required throughout the project lifecycle.
• Scope, plan, and coordinate technical work packages by collaborating with IT teams, suppliers, service partners, and other key contributors to ensure smooth delivery of all components.
• Monitor progress against project schedules using appropriate tools such as MS Project or Jira, proactively identifying risks or issues and implementing effective mitigation strategies.
• Maintain accurate records of task allocations across various teams while producing clear infographics, action items from meetings, and maintaining up-to-date project documentation.
• Provide regular progress updates to stakeholders through well-structured reports that communicate achievements, challenges, and next steps in an accessible manner.
• Manage change processes associated with technology transitions by incorporating desired outcomes into project schedules and supporting affected teams through effective communication.
• Support procurement activities by applying best practice approaches relevant to government contexts while ensuring compliance with established policies and procedures.

What you bring:

To excel as Technical Project Manager – Print and Imaging as a Service (PIaaS), you will bring proven experience overseeing complex IT projects within structured environments—ideally those involving government procurement or large-scale corporate technology transitions. Your background should include direct responsibility for producing detailed project artefacts using recognised methodologies such as Agile or Prince2 variants. You are comfortable facilitating workshops that draw out nuanced requirements from both technical experts and business users alike. Your interpersonal skills enable you to build trust quickly across diverse groups while maintaining positive relationships even under pressure. A deep understanding of change management principles allows you to guide others through periods of adjustment with empathy. Your attention to detail ensures that documentation is always current—and your commitment to open communication helps keep everyone aligned on shared goals. Familiarity with procurement practices in public sector contexts is highly regarded; previous exposure to board governance structures would be advantageous but not essential.

• Demonstrated experience managing IT-focused projects involving technical subject matter content within large government settings.
• Proficiency in planning and scheduling projects using industry-standard PM tools such as MS Project, Jira, Trello or similar platforms; ability to independently produce detailed work breakdown structures and resource usage views.
• Hands-on expertise with Microsoft Office applications including Teams, Outlook, Word, Excel, PowerPoint, Visio, SharePoint; able to immediately contribute without additional training.
• Proven track record of monitoring activity against cost/time/scope constraints while providing accurate progress reports tailored for different stakeholder audiences.
• Strong capability in identifying risks/issues early on; adept at documenting these in formal registers and developing practical mitigation plans.
• Experience on PIaaS projects
• Experience gathering business/functional requirements using formal methods that support rapid incremental delivery of solutions aligned with organisational needs.
• Well-developed skills in motivating multidisciplinary teams by planning/prioritising workloads effectively; able to maintain confidentiality/discretion when handling sensitive information.
• Ability to synthesise technical advice from various sources so that interdependencies are clearly understood by all parties involved in the project lifecycle.
• Change management proficiency—able to incorporate transitional benefits into schedules while guiding teams through process adjustments smoothly.
• Excellent written/verbal communication skills; able to foster open channels among stakeholders at all levels through inclusive collaboration.

Robert Walters Australia is acting as an Employment Business in relation to this vacancy.