IT support & Systems administration jobs

As an ICT Support Site Officer, you will play a pivotal role in ensuring smooth operations within the institution's IT landscape. Your day-to-day responsibilities will include leading the coordination of all ICT requests, managing incidents, providing comprehensive support to staff and students, troubleshooting various hardware & software systems, maintaining system documentation, managing user accessibility and assisting with project based installations. Your ability to communicate effectively with various stakeholders will be key in this role. * Lead the coordination, management, and resolution of all ICT requests and incidents * Provide 2nd and 3rd level support to staff and students * Support computer hardware & software systems including but not limited to laptops, desktops, tablets, telephones, printers, and classroom audiovisual * Troubleshoot issues relating to server, storage and networking infrastructure * Maintain systems documentation including assets & knowledge base articles * Manage user accessibility * Assist with project-based installations and configurations

As an ICT Support Officer, you will play a crucial role in supporting the academic, spiritual, and pastoral needs of students through technology. You will be part of an on-site support team that assists end users in utilising ICT infrastructure. Your day-to-day responsibilities will include providing first and second-level support, delivering quality customer service promptly to staff and students, assisting in implementing the School's ICT strategy, managing communication equipment, and travelling between locations as needed. * Provide 1st and 2nd support to end users * Deliver high quality reactive and proactive customer service to staff and students * Assist in the implementation and management of the School’s ICT strategy * Ensure coverage is split equally between both colleges during a work week * Responsible for the efficient function of the school’s communication equipment: telephone system, bells, and sound * Travel between locations as required

The ICT Support Officer is responsible for providing advanced technical support and exceptional customer service to resolve complex IT issues. This role involves troubleshooting hardware, software, and networking problems, collaborating with other ICT teams, and ensuring the efficient operation of ICT systems within the organisation.

Our client is seeking a Senior Systems Administrator to play an integral role in infrastructure migration. The successful candidate will have the opportunity to work closely with key stakeholders to ensure efficiency across migration and modernisation. This role offers a hybrid work environment and the chance to work on critical systems.