Business Analyst

A highly respected government agency in Canberra is seeking a detail-oriented and collaborative Business Analyst to play a pivotal role. This position offers you the opportunity to work on impactful projects that directly influence evidence-based decision-making at a national level. You will be part of a supportive team environment, where your expertise in business analysis, stakeholder engagement, and data fluency will be valued and nurtured.

As a Business Analyst based in Canberra you will work closely with stakeholders to document complex processes, define requirements, and contribute to the development of future-state systems and services that align with strategic goals. The role requires a strong foundation in business analysis, stakeholder engagement, and data fluency, along with a collaborative and adaptable mindset.



What you'll do:

• Document complex and routine business processes using BPMN, flowcharts, and structured templates to ensure clarity and alignment with organisational objectives.
• Analyse current and future state processes to identify integration points, compatibility issues, and opportunities for improvement within broader system architectures.
• Conduct comprehensive gap analyses to translate business needs into clear, actionable requirements that drive solution design.
• Define and document future-state processes, systems, and business models that align with strategic goals and operational priorities.
• Engage effectively with a diverse range of stakeholders including policy makers, operational teams, and technical experts to gather insights and build consensus.
• Foster team alignment by supporting co-design practices and facilitating open communication among all project participants.
• Utilise data analysis tools such as SAS, Power BI, or Tableau to interpret information, create visualisations, and inform public sector reporting.
• Develop compelling business cases supported by thorough cost-benefit analyses and risk assessments to guide decision-making processes.
• Support procurement activities by managing tender processes including RFQ documentation preparation, evaluation procedures, and vendor engagement in accordance with government policies.
• Build strong working relationships through clear communication, active listening, regular check-ins with stakeholders, adaptability to changing environments, openness to feedback, and responsiveness to direction.

What you bring:

• Demonstrated experience capturing and documenting complex business processes using BPMN or flowcharts in order to support integration analysis or inform solution design.
• Proven ability to conduct gap analyses that identify areas for improvement in current processes while translating business needs into clear requirements for future-state systems.
• Strong interpersonal skills evidenced by building effective working relationships across diverse teams; adaptable approach when responding to feedback or shifting priorities; willingness to take direction as needed.
• Expertise in engaging collaboratively with stakeholders from various backgrounds—including policy makers, operational staff, and technical professionals—to achieve shared goals.
• Advanced proficiency in data analysis techniques using platforms such as SAS, Power BI or Tableau; ability to interpret data sets for public sector reporting purposes.
• Experience developing detailed business cases incorporating cost-benefit analysis and risk assessment methodologies relevant to government settings.
• Familiarity with managing procurement activities including preparing RFQ documentation, evaluating submissions against criteria, and liaising with vendors according to established policies.
• Capacity for fostering team alignment through co-design practices while maintaining open channels of communication throughout project lifecycles.
• Commitment to continuous learning within a supportive environment where knowledge sharing is encouraged among colleagues.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Sofia Moran on 03 8628 2104 for a confidential discussion.