Senior Project Support Officer - ICT

Role: Senior Project Support Officer – ICT Salary: $84 + super p/h Contract Length: 2-year contract Location: Brisbane, CBD An exciting opportunity for a Senior Project Support Officer to join a highly respected public sector organisation in Brisbane, providing essential project administration and high-level support across a diverse portfolio of ICT initiatives.

What you'll do:

• Provide comprehensive project administration support for multiple complex ICT projects, ensuring all documentation, registers, plans, and progress reports are maintained accurately using eDRMS, SharePoint, and Enterprise Project Online.

• Monitor project budgets closely by preparing regular financial reports for Project Managers, managing purchase orders, and processing goods receipting through SAP systems.

• Apply conceptual and analytical skills to research solutions for intricate challenges, document workflows clearly, and ensure effective outcomes are achieved within set timeframes.

• Draft a wide range of project reports, spreadsheets, planning documents, and correspondence using various computer software packages to support informed decision-making.

• Organise meetings, workshops, forums, and focus groups with both internal and external stakeholders while taking detailed minutes to capture key actions and decisions.

• Deliver high-quality secretariat services to project boards by preparing agendas, recording minutes accurately, tracking actions and decisions diligently.

• Foster productive relationships with stakeholders at all levels by communicating effectively and supporting collaborative project outcomes.

• Support team members with diverse skillsets in achieving shared objectives by promoting teamwork and knowledge sharing across the branch.

• Manage project email inboxes efficiently to ensure timely dissemination of information to relevant parties.

• Assist in maintaining compliance with organisational policies regarding timesheets, travel claims, and other administrative processes.

What you bring:

• Demonstrated experience as a dedicated Senior Project Officer supporting ICT-enabled projects within complex operating environments where accuracy and timeliness are paramount.

• Proven proficiency in using project management tools such as eDRMS, SharePoint, Enterprise Project Online as well as financial systems like SAP for budget monitoring and procurement processes.

• Strong written and oral communication skills enabling you to prepare detailed reports, draft correspondence professionally, and interact confidently with stakeholders at all levels.

• Ability to work independently as well as collaboratively within high-performing teams while managing conflicting priorities under tight deadlines.

• Experience organising meetings, workshops or forums including minute-taking responsibilities that require attention to detail and discretion when handling sensitive information.

• Experience working with Prince2 or Agile methodologies.

• Prior exposure to ICT infrastructure disciplines or government sector projects which enhances your ability to navigate complex organisational structures effectively.

• Capability in prioritising tasks efficiently while maintaining client service standards even when faced with diverse stakeholder expectations or shifting timelines.

• Familiarity with Content Manager or similar document management systems is highly regarded for maintaining compliance with organisational policies.

Please note: Remote working is not permitted for this role. A minimum of 3 days on-site attendance is required.

What's next:

If you are ready to take the next step in your career by making a meaningful contribution within a supportive public sector environment—this is your chance. Apply Now!!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Neha Neha on 07 3032 2285 for a confidential discussion.